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Clinical Operations Supervisor Ii

3–5 years years
not specified
10 Sept. 3, 2025
Job Description
Job Type: Full Time Education: BS in Science or Medical field, OR LPN/LVN or Associate Degree Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title:

Clinical Operations Supervisor II
Location: Dallas, TX (On-Site)
Category: Clinical
Job ID: 254595


Company Overview

Fortrea is a leading global contract research organization (CRO), operating in ~100 countries with a focus on scientific rigor and innovation. We partner with pharmaceutical, biotechnology, and medical device companies to transform drug and device development. Our culture—Fortrea FOUR—emphasizes:

  • Forward Together

  • Own It

  • Uphold Integrity

  • Respect People

Learn more at www.fortrea.com.


Position Summary

The Clinical Operations Supervisor II is a full-time, on-site role responsible for leading and supervising clinical staff (RNs, LPN/LVNs, Research Technicians) in a fast-paced Early Phase Clinical Research Unit. This role ensures the successful conduct of clinical studies in compliance with protocols, SOPs, ICH/GCP standards, and company quality expectations.


Key Responsibilities

Leadership & Supervision

  • Supervise and manage clinical operations staff (RNs, LVNs, Research Technicians).

  • Provide coaching, mentoring, and performance management.

  • Participate in hiring, training, disciplinary actions, and terminations.

Study & Protocol Management

  • Ensure studies are conducted per protocol, SOPs, and GCP standards.

  • Participate in planning study setup and investigator scheduling.

  • Assist with study procedures and protocol coordination when needed.

Training & Compliance

  • Ensure staff training programs are in place and up to date.

  • Maintain training documentation per SOPs and GCP.

  • Develop or update SOPs and Policies & Procedures (P&Ps) relevant to the role.

Quality Assurance

  • Maintain data quality and integrity.

  • Monitor and ensure safety and regulatory compliance.

  • Address and resolve GCP/ICH deficiencies.

Operational Excellence

  • Ensure staff levels meet forecasted workload.

  • Meet departmental KPIs and budget targets.

  • Contribute to continuous improvement and best practice implementation.

  • Maintain a safe, compliant, and high-quality work environment.


Required Qualifications

  • Education:

    • BS in Science or Medical field, OR

    • LPN/LVN or Associate Degree

    • Additional experience may be considered in lieu of formal education.

  • Experience:

    • Minimum 3–5 years of people management/direct reports experience.

    • Experience in clinical trials or a fast-paced clinical setting.

  • Certifications:

    • Six Sigma Green Belt preferred.

  • Skills & Competencies:

    • Strong understanding of ICH/GCP standards.

    • Excellent English (written and oral).

    • Effective leadership, time management, and problem-solving skills.

    • Able to adapt quickly to changing priorities.

    • Comfortable using technology in a clinical environment.


Work Conditions

  • Must be able to:

    • Stand/bend for up to 6 hours/day.

    • Use hands for computer work for up to 6 hours/day.

    • Distinguish colors and hear adequately for job functions.

  • Work Schedule: Overtime and weekends as required.

  • Must meet mandatory immunizations and screening requirements.

  • Handling of biologically hazardous and radiolabeled material is required.


What We Offer

  • Health & Wellness:

    • Medical, Dental, Vision Insurance

    • Life Insurance

    • Short & Long-Term Disability (multiple carriers)

  • Financial Benefits:

    • 401(k) Retirement Plan

    • Paid Time Off (PTO)

  • Workplace Culture:

    • Employee Recognition Awards

    • Employee Resource Groups (ERGs)

    • Opportunities for professional growth and career advancement


Why Join Fortrea?

At Fortrea, you’ll:

  • Work on innovative early-phase clinical trials.

  • Collaborate in a high-impact, face-to-face clinical environment.

  • Contribute directly to the development of life-changing therapies.


Apply Now

To apply or learn more, visit: Fortrea Careers


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Equal Opportunity Employer

Fortrea is committed to diversity, inclusion, and equal opportunity in the workplace. Reasonable accommodations are available upon request. Learn more about our EEO & Accommodations.