Clinical Manager, Site Operations – Onsite (Nashville, TN)
Company: ICON plc (Accellacare – ICON Clinical Research Network)
Job Type: Full-Time
Work Model: Onsite (Office Non-Flex)
Location: 5653 Frist Blvd., Ste. 236, Hermitage (Nashville), TN 37076, United States
Experience Required: 7–10+ Years in Clinical Trial Site Operations (Including Leadership Experience)
About ICON plc and Accellacare
ICON plc is a global healthcare intelligence and clinical research organization supporting pharmaceutical, biotechnology, and medical device companies across the full clinical development lifecycle.
This role is with Accellacare, part of ICON’s global clinical research site network, designed to improve patient access, increase site efficiency, and deliver high-quality clinical trial outcomes. Accellacare integrates site operations excellence with patient-centered research delivery.
Job Overview
ICON is seeking a Clinical Manager, Site Operations to oversee and optimize daily operations at clinical trial sites in Nashville, Tennessee. This leadership role is responsible for ensuring operational excellence, regulatory compliance, and high-performance site execution across ongoing and upcoming clinical studies.
The Clinical Manager will lead site operations teams, drive process improvements, monitor performance metrics, and ensure adherence to study protocols and Good Clinical Practice (GCP) standards.
This position is ideal for experienced clinical research professionals with a strong background in site management, regulatory compliance, and team leadership within CROs, sponsors, or site networks.
Key Responsibilities
Site Operations Leadership
Oversee day-to-day clinical trial site operations to ensure efficient study execution.
Ensure compliance with study protocols, sponsor requirements, and regulatory standards.
Lead, mentor, and develop site operations staff to drive high performance and accountability.
Operational Excellence and Process Optimization
Implement and refine operational processes to enhance site productivity and data quality.
Identify workflow inefficiencies and implement corrective and preventive actions.
Support continuous improvement initiatives across the clinical trial lifecycle.
Cross-Functional Collaboration
Collaborate with Clinical Operations, Project Management, Regulatory, and Quality teams.
Align site-level activities with overall study timelines and sponsor objectives.
Serve as a key point of contact for operational matters at the site level.
Performance Monitoring and Metrics Management
Track site performance indicators, including enrollment, data quality, and milestone achievement.
Analyze operational metrics to identify risks and proactively mitigate issues.
Develop and execute improvement strategies to maintain high-quality standards.
Regulatory Compliance and Quality Oversight
Ensure adherence to Good Clinical Practice (GCP), FDA regulations, and applicable local requirements.
Maintain inspection readiness at all times.
Support audits and regulatory inspections as required.
Required Qualifications and Experience
Bachelor’s degree in Life Sciences, Clinical Research, Healthcare Administration, or related field.
Minimum 7–10+ years of experience in clinical trial site operations, including supervisory or management responsibilities.
Demonstrated experience managing multiple studies and/or site teams concurrently.
Strong understanding of regulatory requirements including ICH-GCP and FDA guidelines.
Proven leadership skills with experience developing and managing high-performing teams.
Strong project management, organizational, and problem-solving abilities.
Excellent written and verbal communication skills.
Preferred Qualifications
Experience within a clinical research site network or CRO environment.
Background in multi-therapeutic area studies.
Experience preparing sites for regulatory inspections.
Compensation and Benefits
ICON offers competitive compensation and comprehensive benefits tailored to employee well-being and work-life balance. Benefits may include:
Health insurance options
Retirement savings programs
Paid annual leave
Life assurance
Employee Assistance Programs
Flexible voluntary benefits
ICON is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive equal consideration for employment without discrimination.
Who Should Apply?
This opportunity is ideal for:
Clinical Site Managers
Clinical Operations Managers
Site Network Leaders
Senior Clinical Research Professionals with Leadership Experience
If you have strong expertise in clinical trial site management and are looking to lead operational excellence within a high-performing research network, this onsite Nashville role offers a strategic career opportunity.
For more global clinical research, site operations, regulatory, and life sciences career opportunities, visit ThePharmaDaily.com.
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