Clinical Director, Patient Access

3+ years

Preferred by Comapny

Durham

10 Nov. 24, 2024

Job Description

Job Type: Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Clinical Director
Time Type: Full-Time

Company Overview

Fortrea is a global leader in clinical development and services, offering innovative solutions to the pharmaceutical, biotechnology, and medical device industries. With operations across more than 90 countries, Fortrea is revolutionizing drug and device development, ensuring life-changing therapies reach patients around the world. We are committed to providing comprehensive services and driving patient outcomes, particularly through our patient access and specialty pharmacy programs.

Job Overview

Fortrea is relaunching its Patient Access program under the new name Neovance and is seeking a Clinical Director to join the team. The Clinical Director will be responsible for overseeing clinical support programs, including contact center and field-based clinical services, while providing strategic direction and leadership to clients, vendors, and teams. This role will play a pivotal part in designing nursing programs tailored to patients' treatment journeys, maximizing patient outcomes, and meeting clients’ objectives.

Key Responsibilities

Client Relationship Management:
- Develop and maintain strong relationships with clients, vendors, and healthcare providers.
Strategic Direction:
- Provide clients and vendors with strategic direction on clinical program structure, delivery, and optimization.
Program Design and Optimization:
- Design and implement nursing programs tailored to patients' specific treatment needs, ensuring alignment with client goals and maximizing patient outcomes.
- Continually optimize programs with new initiatives that deliver value and enhance outcomes.
Team Management:
- Assist in hiring and developing Clinical Managers and other field-based clinicians.
- Ensure teams deliver high-quality services aligned with client objectives and expectations.
- Lead training initiatives for Clinical Managers and team members.
Program Monitoring and Reporting:
- Identify program trends and opportunities for improvement and provide actionable recommendations to clients.
- Handle escalated issues, ensuring resolution and maintaining high customer satisfaction.
- Contribute to regular summary reports for clients on program performance.
Field Clinical Education:
- Oversee field clinical education services and manage field-based nurses and other clinicians.
- Collaborate with operations management and client teams to ensure clinical teams are well-trained and up-to-date on program protocols and processes.

Qualifications & Experience

Education:
- A nursing (RN) or other medical degree is required.
- A bachelor's degree with graduate studies is highly preferred.
Experience:
- 10+ years of relevant clinical experience, with at least 5+ years in clinical management.
- Experience developing and managing clinical field services and contact center programs.
- Strong leadership skills with experience managing high-performing clinical teams.
- Experience in providing clients with program strategic direction and managing large-scale clinical programs.
Skills:
- Strong verbal and written communication skills, with the ability to effectively present and manage client relationships.
- Demonstrated problem-solving and decision-making abilities.
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and analytical skills.
- Excellent organizational skills and the ability to manage multiple projects simultaneously.

Why Join Fortrea?

Fortrea offers an exciting opportunity for personal and professional growth within an inclusive and dynamic environment. The Clinical Director will play a key role in optimizing patient access and clinical services, driving innovation, and making a global impact in healthcare. Join us to help shape the future of clinical trials and improve patient outcomes.

Fortrea is an Equal Opportunity Employer:
Fortrea is committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, disability, or any other legally protected characteristic. All applicants are encouraged to apply.

For more information about Fortrea, visit: www.fortrea.com

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Clinical Director, Patient Access

Job Description

Job Title: Clinical Director Time Type: Full-Time

Company Overview

Job Overview

Key Responsibilities

Qualifications & Experience

Why Join Fortrea?

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