Job Summary
Optum, a leading global healthcare organization, is hiring a Clinical Admin Coordinator in Las Vegas, NV. This full-time, on-site role involves supporting patients, scheduling appointments, handling inbound and outbound calls, and ensuring efficient care coordination. If you are passionate about healthcare administration and customer service, this is an excellent opportunity to grow your career.
Key Responsibilities
Handle inbound calls and resolve moderate to complex patient service issues.
Execute outbound calls to assist patients and coordinate care.
Schedule and verify appointments using clinical information systems.
Update patient demographics, insurance details, and communication preferences.
Collaborate with providers and clinical staff to ensure seamless patient care.
Perform high-volume data entry and maintain accuracy.
Ensure compliance with SOPs, audit requirements, and clinic guidelines.
Required Skills & Qualifications
High School Diploma/GED (or higher).
Minimum 1 year of experience in customer service, healthcare, or call center environments.
Intermediate proficiency with Microsoft Word, Excel, Outlook, and Teams.
Must be 18 years of age or older.
Strong customer service and communication skills.
Preferred: Knowledge of medical terminology, advanced understanding of insurance products, bilingual fluency.
Perks & Benefits
Competitive hourly pay: $17.74 – $31.63 per hour (based on experience and qualifications).
Comprehensive benefits package.
Incentive and recognition programs.
Equity stock purchase and 401(k) contribution (subject to eligibility).
Paid training (4–6 weeks).
Career development and advancement opportunities.
Company Description
Optum, part of UnitedHealth Group, is a global leader in healthcare services, technology, and innovation. The company is committed to improving health outcomes by connecting people with the care, pharmacy benefits, and data they need to live healthier lives.
Work Mode: On-site (Las Vegas, NV)
Work Hours: Full-time, Monday–Friday (8:00 AM – 5:00 PM PST), with occasional overtime.
Call-to-Action
If you are passionate about healthcare administration and want to work with a trusted global healthcare leader, apply now to join Optum as a Clinical Admin Coordinator in Las Vegas, NV.
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