Client Service Director – Medical & Scientific Communications
Location: Remote (USA)
Job Type: Full-Time
Salary Range: $61,200 – $153,000 annually
Company: IQVIA (Simpson Healthcare, an IQVIA Company)
Job Summary
IQVIA’s Simpson Healthcare team is hiring a Client Service Director to manage high-impact scientific communications projects for pharmaceutical clients. In this fully remote role, you will lead client relationships, oversee internal project delivery teams, and ensure execution of strategy and brand vision across therapeutic areas—especially in oncology and life sciences. Ideal for professionals with experience in medical communications agencies or pharmaceutical marketing, this position blends strategic oversight with project execution to ensure client satisfaction and scientific accuracy.
Key Responsibilities
Lead the full lifecycle of client projects, ensuring timely, on-budget, and scientifically accurate deliverables
Coordinate internal teams across scientific content, digital media, and marketing functions
Deliver client presentations and lead meetings with brand strategy and performance updates
Maintain regular contact with clients to ensure satisfaction and alignment with project goals
Develop SOPs and enforce process standards across project teams
Train and mentor junior staff members and manage internal communications
Recruit and manage faculty/KOL engagement on behalf of client
Assist with new client pitches, proposals, and performance reporting
Represent the Simpson Healthcare brand across all client-facing materials and interactions
Required Skills & Qualifications
3+ years’ experience in pharmaceutical, healthcare, or life sciences agency roles
1+ year of pharma/healthcare promotional experience preferred
Bachelor's or Master’s degree in Science, Business, or Marketing
Oncology therapeutic experience is a plus
Proficiency in Microsoft Office Suite
Experience with Veeva highly preferred
Knowledge of Basecamp or other project management tools
Strong communication, leadership, and client management skills
Ability to travel occasionally (up to 25%)
Perks & Benefits
Competitive salary range: $61,200 – $153,000 annually
Bonus and incentive plans (role-dependent)
Remote work flexibility
Opportunities to collaborate with leading pharma clients
Structured career progression and internal mentorship
Access to cutting-edge tools and industry experts
Company Description
IQVIA, through Simpson Healthcare, is a leader in delivering data-driven healthcare solutions. With over 20 years in life sciences communications, Simpson Healthcare partners with top pharmaceutical brands to execute impactful, strategy-aligned messaging. IQVIA powers smarter healthcare decisions through data science and human insight.
Work Mode
Remote (must reside in the U.S.)
Call-to-Action
Ready to lead cutting-edge pharma communications from anywhere in the U.S.? Join IQVIA as a Client Service Director and drive scientific engagement and strategic client success.
Apply now to make your mark in life sciences communications.
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