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Case Specialist (India)

Product Life Group
Product Life Group
4-5 years
Not Disclosed
Remote
10 Feb. 26, 2026
Job Description
Job Type: Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Case Specialist – Pharmacovigilance & Medical Safety (Remote – India)

Location: India
Work Model: Remote / Work From Home
Employment Type: Permanent Contract
Department: Life Cycle – Safety and Vigilance
Experience Required: 4–5 Years in Pharmacovigilance or Drug Safety Operations

Role Overview

The Case Specialist – Pharmacovigilance is responsible for end-to-end management, medical evaluation, and quality control of Individual Case Safety Reports (ICSRs) within global drug safety frameworks. This role supports vigilance case processing, regulatory reporting, and medical information review while ensuring compliance with international pharmacovigilance standards including EMA, MHRA, and other global health authorities.

This opportunity is ideal for licensed pharmacists with strong expertise in adverse event case management, causality assessment, coding practices, and regulatory compliance within pharmaceutical safety operations.

Key Responsibilities

  • Perform quality control (QC) of vigilance cases to ensure accuracy, completeness, and regulatory compliance.

  • Conduct medical evaluation and pre-analysis of complex Individual Case Safety Reports (ICSRs) prior to data entry.

  • Enter and manage vigilance cases in safety databases and client-specific systems.

  • Perform follow-up activities via phone and email to obtain missing safety information.

  • Evaluate and validate medical data including:

    • Coding of adverse events using applicable medical dictionaries (e.g., MedDRA).

    • Causality assessment between suspect product intake and reported events.

    • Assessment of expected versus unexpected (listed/unlisted) events.

    • Determination of seriousness criteria.

    • Identification of submission requirements for global regulatory authorities.

  • Review and validate documentation prepared by Data Managers, Vigilance Associates, or Document Specialists.

  • Close vigilance files following completion of regulatory and quality checks.

  • Identify and implement requirements for ICSR and MLM filter configurations.

  • Analyze inclusion or exclusion of regulatory cases (e.g., EV/MHRA cases) based on reporting obligations.

  • Support medical information teams by identifying potential safety signals from inquiries and complaints.

  • Respond to phone calls that generate potential safety notifications.

  • Serve as key contact for designated clients in coordination with Activity Managers or Line Managers.

  • Develop and maintain quality documents, SOPs, and client-specific procedural documentation.

Required Qualifications

  • Doctor of Pharmacy (PharmD) or Licensed Pharmacist qualification (Mandatory).

  • 4–5 years of experience in pharmacovigilance case processing, drug safety, or vigilance operations.

  • Strong knowledge of global pharmacovigilance regulations and reporting standards.

  • Experience in ICSR management, adverse event coding, and causality assessment methodologies.

  • Proficiency in Microsoft Office applications.

Preferred Skills and Competencies

  • Experience working with pharmacovigilance safety databases.

  • Strong understanding of EMA, MHRA, and other international regulatory frameworks.

  • Process-oriented mindset with high attention to detail.

  • Ability to multitask and manage deadlines in a remote work environment.

  • Excellent written and verbal communication skills.

  • Strong teamwork and collaboration capabilities.

  • Flexibility, accountability, and professional rigor.

Why This Role is Strategic

This Case Specialist position plays a critical role in maintaining global drug safety compliance, ensuring high-quality adverse event reporting, and supporting regulatory submissions. Professionals with experience in medical review, vigilance case validation, and pharmacovigilance quality control will find strong alignment with this position.

Job Category:
Pharmacovigilance and Drug Safety
Regulatory Affairs
Clinical Safety Operations
Remote Pharma Jobs India
Medical Review and ICSR Management

This remote Pharmacovigilance Case Specialist role is ideal for experienced pharmacists seeking to advance their careers in global drug safety case management, regulatory compliance, and medical evaluation within international pharmaceutical safety operations.