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Case Specialist-Pharmacovigilance (India)

Productlife Group
ProductLife Group
3+ years
Not Disclosed
10 Feb. 11, 2026
Job Description
Job Type: Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

CASE SPECIALIST – PHARMACOVIGILANCE (INDIA) | REMOTE WORK POSSIBLE

Location: India
Work Model: Remote Work Possible
Department: Life Cycle – Safety and Vigilance
Employment Type: Permanent Contract

Overview

ProductLife Group is seeking a Case Specialist – Pharmacovigilance to join its Safety and Vigilance team in India. This role is designed for pharmacy professionals with experience in drug safety, Individual Case Safety Reports (ICSR), and global pharmacovigilance operations.

The Case Specialist will contribute to end-to-end pharmacovigilance case processing, medical evaluation, regulatory compliance, and quality assurance activities within a dynamic global safety hub. This opportunity is ideal for professionals looking to advance their careers in drug safety, regulatory compliance, and global pharmacovigilance services.

Role Summary

The Case Specialist is responsible for the quality control, medical review, coding, and regulatory assessment of vigilance cases in compliance with global pharmacovigilance regulations, including EMA, MHRA, and other applicable authorities.

The position requires strong analytical skills, knowledge of global safety reporting standards, and the ability to manage case processing workflows efficiently while ensuring data accuracy and regulatory adherence.

Key Responsibilities

Perform quality control of pharmacovigilance and vigilance cases to ensure compliance with regulatory and client requirements.

Conduct medical evaluation of adverse event reports and safety data.

Enter and manage vigilance cases in client-specific safety databases or agreed formats.

Initiate and manage follow-up requests via phone or email to obtain complete and accurate case information.

Perform pre-analysis of complex cases prior to database entry.

Conduct detailed medical review of files, including:

Coding of adverse events using applicable medical dictionaries (e.g., MedDRA).

Assessment of causal relationship between suspect product and reported adverse events according to established methodologies.

Determination of expected versus unlisted events.

Evaluation of seriousness criteria and overall case classification.

Identification of regulatory submission requirements for each case.

Validate documents prepared by Data Managers, Vigilance Associates, or documentalists, including call forms and related documentation.

Close vigilance files after completion of medical and regulatory review.

Identify requirements and applicable changes for setting up ICSR and MLM filters.

Analyze inclusion and exclusion criteria for EV and MHRA cases.

Provide medical information support to the Medical Information division.

Answer phone calls generating safety notifications and review medical information inquiries and quality complaints to identify potential safety signals.

Act as a key contact for designated clients, with support from the Activity Manager or Line Manager.

Develop and maintain quality documentation related to pharmacovigilance activities and client-specific requirements.

Education and Experience Required

Doctor of Pharmacy (PharmD) or Pharmacist qualification.

1–3 years of experience in pharmacovigilance, drug safety case processing, or a similar role within the pharmaceutical or CRO industry.

Experience in ICSR handling, medical review, or safety database management is preferred.

Knowledge of global pharmacovigilance regulations and reporting requirements is an advantage.

Skills and Competencies

Experience working with pharmacovigilance safety databases is preferred.

Knowledge of current global drug safety regulations and compliance standards.

Strong process orientation and attention to detail.

Ability to work rigorously within a structured team environment.

Proficiency in Microsoft Office tools (Word, Excel, Outlook).

Ability to multitask and manage multiple case timelines effectively.

Flexibility and adaptability in a dynamic work environment.

Excellent written and verbal communication skills in French and English to ensure global business continuity.

Career Opportunity

This role offers strong exposure to global pharmacovigilance operations, regulatory compliance frameworks, medical review processes, and client-facing safety management. It is particularly suited for pharmacy professionals aiming to build long-term careers in drug safety, regulatory affairs, or global clinical safety operations.