Job Title:
Associate Director, Medical & Scientific Communications
(Agency Equivalent: VP, Client Services)
Location:
📍 New York, New York (Home-based)
🕒 Full-Time
📄 Job ID: R1458648
🌐 Job available in additional locations
Position Summary
The Associate Director (AD) leads client relationships, manages cross-functional teams, and ensures flawless project execution across multiple accounts. The AD is responsible for growing existing client business, maintaining project quality and compliance, and leading a team of medical communications professionals.
Core Responsibilities
🔹 Client Relations & Brand Management
Build and maintain strong, strategic client relationships
Understand clients’ roles, communication styles, motivators, and goals
Ensure IQVIA’s (Simpson Healthcare’s) brand is represented in all communications and deliverables
Collaborate with leadership to identify and pitch new opportunities
Attend key meetings such as:
Weekly client status calls
Brand planning meetings
Workshops
Advisory boards
Speaker trainings
Congresses
🔹 Project Management
Oversee all deliverables for assigned clients:
On budget
On time
Error-free
Strategic
Compliant with internal and client SOPs
Coordinate with internal teams and vendors on project expectations and timelines
Track scope changes and communicate via internal systems (e.g., CCR process)
Review monthly phasing reports and ensure accurate invoicing
Adhere to internal project management tools:
PIT Crew
Basecamp
Good to Go
Weekly update meetings
Stay updated on therapeutic areas, brand goals, and disease-specific knowledge
Support business development efforts with client pitches and presentations
Manage full scope of work or flag projects at risk and collaborate on solutions
🔹 Team Management
Lead and mentor direct reports
Hold weekly 1:1s and conduct performance reviews
Enforce timekeeping, training, and SOP adherence
Assign projects based on bandwidth, experience, and development goals
Collaborate on team growth plans and provide constructive feedback
Identify and advocate for necessary resources or process improvements
Foster open communication and a positive team environment
🔹 Other Duties
Approve staff timesheets and submit personal weekly timesheets
Participate in and/or lead internal meetings
Additional responsibilities as assigned
Qualifications
🎓 Education & Experience
Bachelor’s degree preferred (Marketing, Business, or Science)
Equivalent experience acceptable
8–12 years of experience in:
Medical communications
Healthcare marketing
Scientific agency environment
Prior people management experience preferred
💼 Skills & Competencies
Proven relationship-building and client service skills
Strong written and verbal communication
High attention to detail
Time and priority management skills
Skilled in Microsoft Office Suite
Familiarity with project management tools (Basecamp preferred)
Comfortable with video conferencing tools (Zoom, Teams, WebEx)
Strategic, persuasive communicator and effective public speaker
Curious and collaborative mindset
Capable of independent initiative and solution-oriented thinking
Travel Requirements
✈️ Up to 25% travel required (to meet clients or attend events)
Compensation & Benefits
💰 Estimated Annual Base Pay Range:
$98,900 – $275,300
📌 Actual compensation depends on:
Experience
Skills
Education
Job location
Full-time/part-time status
🎁 May include:
Bonuses
Incentive plans
Health and welfare benefits
About IQVIA
IQVIA is a global leader in:
Clinical research services
Healthcare intelligence
Commercial and scientific communications
The company drives innovation in life sciences to improve patient outcomes and public health.
🌐 Learn more: https://jobs.iqvia.com
Equal Employment Opportunity
IQVIA is an Equal Opportunity Employer. All applicants are considered without regard to:
Race, color, religion, sex, sexual orientation, gender identity
National origin, disability, veteran status, or other legally protected status
🔗 EEO Policy
How to Apply
🔗 Apply Now
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