Associate Director – Technical Services Manufacturing Science (TSMS)
Location: Hyderabad, Telangana, India
Category: Manufacturing & Quality / Information Technology
Job Type: Full-Time, Regular
Job ID: R-96456
Experience Required: 12+ years (including 10+ years in pharma IT and 5+ years in team leadership roles)
About the Company
Lilly is a global healthcare leader headquartered in Indianapolis, dedicated to discovering and delivering medicines that improve lives. The company combines scientific innovation with a strong culture of integrity, collaboration, and people-focused values. With a strong global manufacturing network, Lilly ensures safe, efficient, and compliant delivery of high-quality medicines worldwide.
About the Technology & Manufacturing Function
Lilly’s Technology organization leverages modern digital capabilities—including data-driven drug discovery, connected clinical trials, and advanced automation—to support the entire product lifecycle. Within Global Manufacturing, the TSMS (Technical Services Manufacturing Science) function plays a critical role in product lifecycle management, technology transfer, process optimization, and manufacturing excellence across global sites.
Role Overview
The Associate Director – Technical Services Manufacturing Science (TSMS) will lead the strategy, deployment, and governance of technology solutions supporting pharmaceutical manufacturing operations. The role involves oversight of PLM systems, digital tech transfer, process improvement initiatives, and iProcess Health tools to ensure operational excellence and regulatory compliance.
Key Responsibilities
Technology Strategy and Leadership
Develop and execute the TSMS technology roadmap aligned with global manufacturing goals.
Translate strategic business needs into scalable, compliant technology solutions.
PLM & Tech Transfer
Oversee Product Lifecycle Management (PLM) systems for seamless transition from development to commercial manufacturing.
Lead digital initiatives enabling efficient technology transfer across global manufacturing sites.
Process Optimization
Drive continuous improvement initiatives using digital tools, analytics, and automation.
Enhance process robustness, reduce operational risk, and optimize performance.
iProcess Health Governance
Manage monitoring and analytics systems for real-time manufacturing process insights.
Address bottlenecks proactively and ensure consistent process health.
Cross-Functional Collaboration
Work closely with Manufacturing, Quality, Regulatory, Engineering, and Technology teams.
Ensure compliant and aligned execution across global networks.
Change Management
Lead digital adoption programs and user training across manufacturing sites.
Support global teams in transitioning to new systems and workflows.
Compliance & Risk Management
Ensure all digital and technical initiatives adhere to FDA, EMA, GMP, and internal quality standards.
Maintain system integrity, validation compliance, and audit readiness.
Team Leadership
Build and mentor a high-performing TSMS technology team.
Lead operations, deployment activities, and continuous improvement programs.
Success Factors
Ability to align technology strategies with organizational priorities.
Strong cross-functional partnering and global stakeholder alignment.
Excellence in process design, digital enablement, and operational execution.
Leadership in driving digital transformation and automation.
Commitment to high compliance standards and risk mitigation.
Requirements
Basic Qualifications
Bachelor’s or Master’s degree in Engineering, Computer Science, Information Systems, or related field.
Minimum 12+ years of IT experience with at least 10+ years in the pharmaceutical industry.
Minimum 5 years of experience leading teams, ideally in PLM, tech transfer, or process optimization domains.
Hands-on experience with MuleSoft or similar integration platforms.
Proficiency in MES, ERP, and LIMS systems.
Strong understanding of GMP, FDA, EMA regulations.
Excellent communication, problem-solving, and stakeholder management skills.
Preferred Skills
Experience in digital transformation, data analytics, or advanced automation.
Strong innovation mindset and continuous improvement approach.
Exposure to emerging technologies in pharmaceutical manufacturing.
Equal Opportunity Statement
Lilly provides equal employment opportunities and supports applicants with disabilities throughout the recruitment process. The company does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, or disability.
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