Vendor Manager

3+ years

Not Disclosed

Canada

10 Nov. 24, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Vendor Manager - Innovaderm (Canada)

Overview
The Vendor Manager (VM) at Innovaderm is responsible for overseeing and managing project supplier and vendor scope, timelines, and costs throughout the project lifecycle, from start-up to closeout. The VM ensures operational and financial oversight of vendors, manages risks and issues, and acts as the main point of contact for vendors, working closely with the global project team to ensure the quality and timely delivery of vendor services.

Responsibilities

Vendor Oversight and Management

Oversee study-specific vendors throughout all phases of the project (start-up, conduct, and closeout).
Review vendor contracts to ensure alignment with study requirements and manage contract compliance.
Prepare change orders for out-of-scope services (e.g., renewals, prolongations, new services) for ongoing studies.
Manage the project budget, scope, and timelines in partnership with the Project Manager.
Collaborate with Innovaderm Subject Matter Experts (SMEs) to clarify vendor specifications and expectations.
Develop and maintain the Vendor Management Plan in collaboration with stakeholders.
Lead vendor meetings and participate in internal and client-facing project meetings.
Monitor vendor performance and conduct quality assessments, including managing non-conformance and corrective actions (CAPAs).
Manage the resolution of vendor, project team, and sponsor complaints and escalations.
Maintain service controls by applying lessons learned and ensuring vendors meet project standards.

Financial and Risk Management

Review and verify vendor invoices to ensure they align with the work orders and change orders.
Manage vendor technological systems related to shipment, inventory, and supply tracking.
Perform risk management activities and work with business units to resolve issues with vendors.
Analyze discrepancies between planned and actual results and develop corrective actions.
Monitor and report project-specific Key Performance Indicators (KPIs) related to vendor performance.

Documentation and Compliance

Ensure the timely filing of vendor-related documents in the study’s electronic Trial Master File (eTMF).
Participate in functional and corporate initiatives, and support business development opportunities such as strategy and bid defense meetings.
Assist with the identification and assessment of new vendors for qualification.

Ideal Profile

Education

Bachelor’s degree in science or a relevant field of study.

Experience

Minimum 3 years of experience in clinical research and the biotechnology, pharmaceutical, and/or CRO industry.
Project management experience; PMP Certification is an asset.
Knowledge of Good Clinical Practices (GCP), Health Canada, FDA regulations, and EU pharmaceutical legislation (CTR).
Dermatology, aesthetics, or rheumatology experience is a plus.

Skills and Knowledge

Communication: Excellent verbal and written skills. Must understand stakeholder motivations and emotions and communicate effectively.
Management: Highly organized, detail-oriented, with strong time management skills. Able to thrive in a fast-paced, matrix environment.
Networking: Aptitude for building relationships with team members and stakeholders.
Negotiation: Strong negotiation and conflict management skills, advocating for the best interests of Innovaderm and clients.
Risk Management: Ability to identify and mitigate project risks.
Technical and Digital Aptitude: Proficiency in business platforms for capturing business intelligence.
Data Management and Analytics: Strong problem-solving and analytical skills, with the ability to interpret and analyze data, including KPIs.

Why Innovaderm?

Work Environment
At Innovaderm, you will work alongside brilliant and driven colleagues. Our core values of collaboration, innovation, reliability, and responsiveness shape our work culture. We offer a stimulating environment and provide excellent advancement opportunities.

Benefits

Flexible work schedule
Permanent full-time position
Comprehensive benefits package (medical, dental, vision, RRSP, vacation, personal days, virtual medical clinic, public transportation rebates, social activities)
Ongoing learning and development opportunities

Work Location

The successful candidate may work from home anywhere in Canada or from our headquarters in Montreal, as per company policies and public health guidelines. Occasional visits to Montreal may be required.

About Innovaderm

Innovaderm is a Contract Research Organization (CRO) specializing in dermatology. Established in 2000, Innovaderm has built a solid reputation for providing high-quality research and services that exceed client expectations. Based in Montreal, Innovaderm continues to expand in North America and Europe.

Commitment to Equity
Innovaderm is committed to providing equitable treatment and equal opportunities for all individuals. We will provide accommodations during the recruitment and selection process for applicants with disabilities, upon request.

Note
Innovaderm only accepts applicants who are legally eligible to work in Canada

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