Job Title: Training Manager - Global Business Services
Location: [Insert Location Here]
Career Level: D
Introduction to Role: AstraZeneca (AZ) has a bold aspiration to improve the lives of 200 million patients by delivering 20 new medicines by 2030. The Training Manager role is pivotal in supporting AZ’s long-term ambition. Global Business Services (GBS) is growing to support critical functions across the enterprise, and this role is specifically focused on defining and delivering GBS opportunities within the R&D areas of the business. The successful candidate will be responsible for developing, implementing, and managing core training programs aimed at enhancing skills, performance, and productivity across our Global Patient Safety Services. This role is part of our Central Services Team, based in the Bangalore Hub.
Accountabilities:
Training Programme Development:
Design, develop, and implement training programs tailored to GBS and client goals, as well as employee needs.
Create engaging training materials, including manuals, e-learning modules, and workshops, specifically for GBS induction.
Continuously evaluate the effectiveness of GBS training and make improvements based on feedback.
Employee Development & Skills Enhancement:
Identify skills gaps and develop strategies to enhance employee competencies.
Collaborate with Regional and local MC L&D resources to ensure GBS employees maintain relevant competencies.
Organize onboarding programs for new hires to ensure smooth transitions into the company.
Training Delivery & Coordination:
Coordinate relevant and ongoing training content and sessions for GBS employees in collaboration with client L&D trainers.
Conduct training sessions in-person, online, or through a blended learning approach.
Work with subject matter experts to ensure accuracy and relevance of existing and future training content.
Performance Evaluation & Compliance:
Assess training impact through feedback, assessments, and key performance indicators (KPIs).
Ensure all training programs follow industry regulations and company policies.
Keep up to date with industry standards and best practices in corporate training and learning technologies.
Ensure GBS Patient Safety colleagues complete all mandatory training on time and to the required standard.
Sustainability and Training Quality Assurance:
Audit and review training materials for accuracy, relevance, and compliance with industry and client standards.
Maintain the integrity of training content and ensure long-term learning effectiveness.
Maintain accurate training records for quality management and audit purposes.
Lead the GBS Patient Safety Training Centre of Excellence (CoE) through sharing best practices and proactively promoting learning and development opportunities.
Support the GBS Leadership Team in projects and initiatives to help the business achieve its goals.
Essential Skills/Experience:
Bachelor's degree in Human Resources, Business Administration, Education, or a related field.
3+ years of experience in training, learning and development, or human resources.
Strong presentation skills and effective delivery of L&D practices.
Cross-functional collaboration experience.
Effective and analytical thinking with the ability to measure and assess the effectiveness of training initiatives.
Problem-solving skills.
Excellent attention to detail and communication skills (both written and verbal).
Desirable Skills/Experience:
Experience in corporate training, instructional design, or leadership development.
Experience in Pharmacovigilance, Patient Safety, or a similar industry.
Influencing and Conflict Resolution skills.
Successful participation in above-market projects.
Familiarity with Learning Management Systems (LMS) and e-learning tools.
Work Model:
Minimum of three days per week in-office, with flexibility to accommodate individual needs.
About AstraZeneca: Join AstraZeneca, where you can combine your technology skills with a scientific mindset while broadening your understanding of our wider work. We empower the business to perform at its peak by delivering world-class technology and data solutions. Our work unlocks the potential of science, optimizing AstraZeneca by maximizing efficiencies and finding new ways to drive productivity. With substantial investment behind us, there’s no slowing down—no better place to make a significant impact.
Ready to make a difference? Apply now!
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