Techno-Functional Lead – Veeva Systems (Life Sciences)
Location: New Jersey, United States
Date Posted: 18 November 2025
Company: Indegene
About the Role
Indegene is a technology-driven healthcare solutions organization empowering global life sciences companies to become future-ready. The company offers high-growth, innovation-driven career opportunities at the intersection of healthcare and technology.
We are seeking an experienced Techno-Functional Lead – Veeva Systems to drive multi-module Veeva Vault implementations, configuration governance, platform integration strategy, and operational excellence in a regulated life sciences environment.
This role requires deep Veeva expertise, strong communication skills, and the ability to lead end-to-end delivery across global cross-functional teams.
Key Responsibilities
1. Techno-Functional Leadership
Serve as the primary Veeva subject matter expert across Vault CRM, PromoMats, MedComms, and MedInquiry.
Translate complex business workflows into scalable technical and configuration solutions.
Lead solution blueprinting, feasibility analysis, data governance alignment, and platform enhancements.
Promote a configuration-first approach to ensure high performance and low technical debt.
2. Solution Architecture & Configuration Governance
Validate object models, workflows, lifecycles, metadata, MLR processes, and medical inquiry structures.
Manage release packaging, audit-ready documentation, and change control processes.
Oversee content governance, claims/reference mapping, taxonomy, and brand portal design.
3. Platform Integrations & Data Strategy
Lead integration architecture across CRM, MDM, MAP, MedInfo, Analytics, and Field Systems using Veeva APIs and Vault Loader.
Govern data integrity, monitoring, scheduling, and sync processes.
Drive data migration planning including mapping, cleansing, validation, and reconciliation.
4. Testing, Validation & Go-Live Readiness
Oversee SIT, E2E, regression, and UAT testing cycles.
Support validation documentation for URS, FRS, RTM, and GxP compliance.
Approve go-live readiness for workflows, environments, users, SLAs, and reporting processes.
5. Operational Excellence & Managed Services
Manage L1–L3 operational governance including SLA adherence, severity management, RCA, and backlog optimization.
Monitor platform performance, enhancements, and release impact readiness.
Deliver monthly operational dashboards covering SLA performance, trends, and business value metrics.
6. Stakeholder Management
Collaborate with Commercial IT, Medical Affairs, Compliance, Field Enablement, and business leadership teams.
Influence enterprise roadmap evolution through insights and platform best practices.
Act as the escalation lead with Veeva Product Support and vendor partners.
7. Training, Documentation & Adoption
Lead training, SOP creation, and knowledge asset development.
Deliver train-the-trainer programs and ensure user proficiency across PromoMats, MedComms, MedInquiry, and CRM workflows.
Experience Required
Minimum 10 years of techno-functional experience in implementing and supporting Veeva Vault solutions in the life sciences domain.
Hands-on experience across Vault CRM, PromoMats, MedComms, and MedInquiry.
Proven expertise in regulated environments with end-to-end delivery ownership.
Strong knowledge of workflows, security, lifecycles, page layouts, dashboards, and metadata.
Practical experience with Veeva APIs, Vault Loader, data reconciliation, and integration monitoring.
Deep understanding of GxP controls, validation processes, and inspection readiness.
Domain expertise in CRM field operations, MLR compliance, structured medical information workflows, and content governance.
Demonstrated leadership experience in managing global, distributed teams.
Good to Have
Veeva certifications (Vault Administrator or CRM).
Experience with Veeva RIM, Align, or OpenData.
PMP, SAFe, or Agile certifications.
Exposure to AI-based workflow optimization or automation tools.
Equal Opportunity Statement
Indegene is committed to fostering a diverse and inclusive workplace. All employment decisions are based on business needs, merit, and qualifications. Candidates will receive equal consideration regardless of gender, race, color, religion, national origin, sexual orientation, disability, or veteran status.
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