Job Title
Sr. Manager – Patient Access & Reimbursement AIN Lead
Location: Hyderabad, India
Work Mode: On-site
Job Type: Full-Time
Experience Level: Senior
Category: Scientific / Patient Support / Operations
Posted On: July 30, 2025
Company: Amgen
Job Summary
Amgen is seeking an experienced Sr. Manager – Patient Access & Reimbursement AIN Lead to join its on-site Hyderabad operations. In this strategic leadership role, you will contribute to shaping a best-in-class patient support program, focusing on Learning & Development, Quality, and Training initiatives. This role is pivotal in enhancing Amgen’s patient hubs, with a focus on process innovation, global collaboration, and technical excellence in reimbursement and access services.
This position offers the opportunity to lead transformative projects and play a key role in cross-functional coordination between global and US-based teams within a leading biotech organization.
Key Responsibilities
Lead quality checks for Amgen SupportPlus and Tezspire Together Patient Support Programs
Collaborate with U.S.-based Hub Operations, Safety, PV, and Compliance teams
Drive improvements in process, training, and compliance across global patient access teams
Provide subject matter expertise in technical writing for hub resource documentation
Set and implement best practices in hub operations aligned with industry standards
Manage learning and development strategies in partnership with senior stakeholders
Drive cross-functional initiatives that accelerate patient access and reimbursement outcomes
Evaluate business challenges and deliver innovative, scalable solutions
Ensure excellence in training, audit readiness, and operational policy enforcement
Required Skills & Qualifications
Doctorate, Master's, or Bachelor's degree in Science
12+ years of experience in the pharmaceutical or biotech industry
Minimum 5 years in patient access or reimbursement
Strong background in call center compliance, training, and audit functions
Deep understanding of patient assistance programs and reimbursement systems
Demonstrated leadership in cross-functional teams and matrixed environments
Excellent project management, communication, and stakeholder management skills
Ability to think critically and implement solutions in ambiguous situations
Strong organizational and time management capabilities
Perks & Benefits
Competitive salary (compensation not explicitly stated; market-aligned)
Global exposure across therapeutic portfolios and patient support systems
Collaborative and innovative work environment
Opportunities to lead enterprise-level initiatives
Access to learning, development, and leadership programs
Inclusive and diverse workplace culture
About Amgen
Amgen is a global leader in biotechnology, focused on discovering, developing, and delivering innovative human therapeutics. With a commitment to advancing healthcare and improving patient outcomes, Amgen leverages scientific innovation and operational excellence across its global footprint.
Work Location
On-site – Hyderabad, India
Call to Action
If you are a driven leader with deep experience in patient access, reimbursement strategy, and cross-functional operations, apply now to join Amgen in shaping the future of patient support services.
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