Site Engagement Liaison
Company
ICON plc – A global healthcare intelligence and clinical research organization focused on advancing clinical development and bringing innovative treatments to patients faster.
Job Details
Job Title: Site Engagement Liaison
Job Requisition ID: JR150510
Employment Type: Full-time
Work Mode: Office or Home
Location: Bangalore, India
About the Role
ICON is seeking a Site Engagement Liaison (SEL) to strengthen relationships with clinical trial sites and support effective study execution.
In this role, you will act as a key link between clinical trial sites and internal study teams, ensuring strong engagement, compliance, and optimal site performance throughout the clinical trial lifecycle.
Key Responsibilities
1. Site Relationship Management
Build and maintain strong relationships with:
Principal Investigators (PIs)
Site coordinators
Clinical research staff
Serve as a key point of contact for site-related engagement activities.
2. Site Support & Compliance
Provide guidance to site staff on:
Study protocols
Study procedures
Regulatory requirements
Ensure adherence to:
Study protocols
ICH-GCP guidelines
Regulatory standards
3. Site Engagement Strategy
Identify opportunities to improve site engagement.
Collaborate with internal teams to design and implement engagement strategies tailored to site needs.
4. Performance Monitoring
Monitor site performance metrics.
Track engagement outcomes and operational performance indicators.
Provide regular updates to study teams.
5. Cross-functional Collaboration
Work closely with internal clinical teams to support study execution.
Contribute to improving site efficiency and study delivery outcomes.
Required Qualifications
Education
Bachelor’s degree in:
Life Sciences, or
Related field
Experience
Prior experience in:
Clinical research
Site management
Or related field (preferred)
Skills & Competencies
Strong interpersonal and communication skills.
Ability to build and maintain professional relationships.
Strong organizational and multitasking abilities.
Good problem-solving and prioritization skills.
Knowledge of ICH-GCP and clinical trial regulatory requirements.
Additional Requirements
Willingness to travel approximately 60% of the time.
Rewards & Benefits
ICON offers a competitive benefits package, which may include:
Competitive salary
Health insurance for employees and families
Retirement and savings plans
Life assurance coverage
Employee assistance and wellness programs
Flexible benefits (e.g., gym memberships, travel support, childcare options)
Paid annual leave
Benefits vary depending on role and location.
Inclusion & Accessibility
ICON is committed to building an inclusive, diverse, and accessible workplace.
All qualified applicants receive equal consideration regardless of race, gender, disability, or background.
Reasonable accommodations are available during the recruitment process upon request.
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