Senior Quality Specialist, Technical Service – Bangkok, Thailand
Job Summary
Vantive is seeking an experienced Senior Quality Specialist, Technical Service to ensure regulatory compliance and quality assurance across its technical service operations in Thailand, Malaysia, Vietnam, and South Korea. This role requires hands-on involvement in quality processes, audits, risk assessments, and service center operations. The ideal candidate will have a strong background in quality management within the medical device or healthcare technology sectors and the ability to manage cross-border quality assurance responsibilities across the APAC region.
Key Responsibilities
Ensure Technical Service Operations in Thailand, Malaysia, Vietnam, and Korea comply with regulatory requirements, corporate quality manuals, and GS standards.
Provide quality support for field service and service center operations in South Korea and MTV regions.
Serve as Local Process Owner for Quality Systems, including documentation, training, internal/external audits, CAPA, non-conformities, PMS activities (complaints, vigilance, field actions), supplier qualifications, and risk assessments.
Oversee operational compliance processes such as device release, labeling, storage, calibration, decontamination, validation, repairs, preventive maintenance, and spare parts management for MTV and South Korea.
Monitor and trend Quality KPIs, utilizing Technical Service systems for action planning.
Act as Local Quality Management Representative (QMR) for Technical Service in South Korea and MTV.
Support and lead local or regional Service QA and Operational projects or initiatives.
Required Skills & Qualifications
Bachelor’s degree in Engineering or equivalent technical discipline.
Minimum 4 years’ experience in quality management within a medical device or technical service organization.
Strong knowledge of Quality Systems, Quality Assurance in operations, and technical service processes.
Proven ability to handle multiple tasks across international regions.
Capability to understand and troubleshoot technical systems.
Energetic, self-driven, and independent working style.
Excellent communication, interpersonal, negotiation, and presentation skills.
Fluent in written and spoken English.
Perks & Benefits
Competitive Base Salary plus applicable allowances.
13th Month Fixed Bonus.
Annual Performance Bonus.
Comprehensive Group Insurance Coverage.
Flexible Benefits Package.
Generous Annual Leave entitlement.
Company Description
Vantive is a global leader in vital organ therapy solutions, committed to advancing kidney care and transforming therapies for vital organs. With 70 years of healthcare innovation, Vantive continues to drive breakthroughs in digital health and medical devices, delivering life-enhancing solutions for patients and care teams worldwide.
Work Mode
On-site – Vantive Healthcare Bangkok Office, with responsibilities across APAC countries.
Call-to-Action
If you are passionate about medical device quality assurance and ready to shape the future of healthcare across APAC, apply now to become a Senior Quality Specialist at Vantive and make a global impact.
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