At EVERSANA, we proudly hold the certification as a Great Place to Work globally. Our vision is to create a healthier world, driven by our dedicated team of over 7,000 employees who deliver next-generation commercialization services to the life sciences industry. We are anchored in our cultural beliefs and serve more than 650 clients, ranging from innovative biotech startups to established pharmaceutical companies. Our diverse products, services, and solutions help bring groundbreaking therapies to market and support the patients who rely on them. While our skills and talents are unique, together we make a meaningful impact every day. Join us!
We embrace diversity in backgrounds and experiences throughout our growing organization. Improving patient lives worldwide is our top priority, and we seek individuals from all walks of life to help shape the future of healthcare and the life sciences industry. Our inclusive culture is built on the contributions of our team members, who not only excel in their roles but also genuinely care about EVERSANA, our people, our clients, and, most importantly, the patients we serve. We are EVERSANA.
Position Overview:
The Medical Information team is vital in supporting the safe and effective use of pharmaceutical products. We provide timely, scientifically balanced, and evidence-based information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. This role also encompasses the post-marketing management of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, you will ensure client success by delivering industry-leading services, including global inbox management and case processing for adverse event reports, product quality complaints, and medical inquiries. Additionally, you will manage medical communications operations and drug safety activities as directed by management.
Essential Duties and Responsibilities:
Our employees are committed to achieving excellent business results through teamwork. Key responsibilities include:
Education: Pharm.D, Master of Science (MSc), B.Pharm, M.Pharm, or other Life Sciences degree.
Experience and Skills: Excellent documentation, verbal, and written communication skills.
Our team is aware of recent fraudulent job offers misrepresenting EVERSANA. Recruitment fraud often occurs through fake websites and unsolicited emails claiming to be from our company. These scams may request personal information or payment for training or job application fees. Please note that EVERSANA will never require personal information or payment during the employment process.
From our inception, Diversity, Equity, and Inclusion have been central to our success. As an Equal Opportunity Employer, we celebrate employees with diverse strengths, experiences, and backgrounds who are passionate about improving patient lives and driving innovation in healthcare. Our commitment to diversity extends beyond race and gender to include age, disability status, veteran status, sexual orientation, religion, and many other aspects of identity. Every employee’s perspective is vital to our success, and fostering inclusion is a shared responsibility.
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