Job Title: Senior Account Manager
Job Category: Pharmaceuticals, Life Sciences & Medical Devices
Location: Mumbai, India (Remote-first; weekly office presence required)
Employment Type: Full-Time
Experience Required: 2+ years in healthcare communications or medical affairs account management
Overview
Cactus Life Sciences partners with global biopharmaceutical organizations to drive innovation, improve patient outcomes, and deliver actionable scientific insights. We transform complex data into clear, impactful communication that bridges research, decision-making, and real-world healthcare.
We are seeking a Senior Account Manager to independently manage accounts and standard projects, ensuring timely delivery, budget adherence, and compliance with client specifications. This is a remote-first role based in Mumbai, with weekly office visits to our Andheri East office for meetings, collaboration, or company events.
As a Senior Account Manager, you will engage directly with clients, cross-functional teams, and external stakeholders to deliver strategic medical communications projects, including global programs and multi-therapeutic initiatives.
Key Responsibilities
Client Relationship Management
Serve as the primary point of contact for clients, understanding objectives and adapting to their working style.
Identify delivery risks proactively, implement solutions, and strengthen client partnerships.
Lead strategic projects across therapeutic areas, leveraging storytelling and impactful visual communication.
Gather client feedback and present initiatives to stakeholders to enhance engagement and outcomes.
Project Workflows
Ensure smooth project execution, timely delivery, and alignment with client goals.
Lead project kick-offs, client calls, and post-project debriefs, capturing actionable learnings.
Manage communication with third-party contributors, including congress secretariats and vendors.
Project Status and Governance
Conduct regular project status meetings and report progress accurately.
Support governance reporting alongside the Account Director through monthly and quarterly reviews.
Business Growth
Identify new opportunities for account expansion and support business forecasting and strategic planning.
Qualifications and Prerequisites
Education: Bachelor’s degree required; life sciences or related degree preferred.
Experience: Minimum 2 years as an Account Manager in healthcare communications, preferably in medical affairs.
Business Skills: Strong client relationship management, project execution, and global program experience.
Business Acumen: Knowledge of medical communications, client environments, and market dynamics to drive value.
Interpersonal Skills: Excellent collaboration, problem-solving, and presentation abilities.
Technology Skills: Proficiency in Microsoft Office Suite, Microsoft Project, and Adobe tools.
AI Adaptability: Willingness to leverage AI tools and emerging technologies to enhance workflow efficiency.
Application Process
Applicants must have legal authorization to work in India. The selection process includes an initial recruiter screening, interviews with the hiring manager and peers, and an HR interview round.
Equal Opportunity Employer
Cactus Life Sciences is committed to fostering a diverse and inclusive workplace. We prohibit discrimination of any kind based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.
Accelerating from Anywhere
As a remote-first organization, we value:
Ownership and accountability in independent work.
Clear documentation to align cross-functional teams.
Effective asynchronous and synchronous collaboration across time zones.
About Cactus Life Sciences
At Cactus Life Sciences (cactuslifesciences.com), we believe the future of medical communications lies at the intersection of science, technology, and human connection. With headquarters in Princeton, New Jersey, and teams across Switzerland, the UK, India, and Japan, we help biopharmaceutical organizations transform scientific exchange through AI, automation, and innovation—keeping patients at the center of every decision.
Our expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and product lifecycles, enabling clients to adapt to an evolving healthcare landscape and achieve meaningful outcomes globally.
Apply Now
Submit your resume to join our global talent community. If a suitable role is not immediately available, your profile will be retained for future opportunities.
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