Job Title:
Safety & PV Ops Specialist II – Technology Support
(ARGUS Console or Veeva Safety preferred)
Company: Syneos Health
Location: Remote – Mexico (MEX)
Job ID: 25101877
Updated: Yesterday
About Syneos Health
Syneos Health® is a fully integrated biopharmaceutical solutions organization focused on accelerating customer success. We transform clinical, medical affairs, and commercial insights into meaningful outcomes.
Patient-centric approach: Our Clinical Development model places the patient and customer at the center.
Process simplification: Continuously streamlining operations to make work easier for both clients and employees.
Global reach: Over 29,000 employees across 110 countries working together to accelerate delivery of therapies.
Work Here Matters Everywhere.
Why Join Syneos Health
Career development and progression opportunities
Supportive and engaged management
Technical and therapeutic training
Peer recognition and total rewards program
Inclusive Total Self culture promoting authenticity and belonging
Diverse and inclusive workplace, valuing unique perspectives
Position Summary
The Safety & PV Ops Specialist II – Technology Support ensures regulatory compliance, data accuracy, and system functionality for pharmacovigilance operations. This role involves managing safety databases (ARGUS Console or Veeva Safety), supporting PV projects, and maintaining operational excellence.
Key Responsibilities
General Responsibilities
Develop and maintain Job Aids and process documentation.
Ensure compliance with SOPs, Policies, and SMPs.
Maintain knowledge of FDA/EU/ICH guidelines and PV reporting requirements.
Support annual revenue targets in collaboration with operational teams and Project Managers.
Provide metrics and updates as required.
Perform other work-related duties as assigned.
Technology Responsibilities
Manage and maintain Safety Databases, including:
User setup and maintenance
Project-specific configurations
Routine patches and updates
MedDRA and WHO Drug Dictionary updates
Performance Qualification (PQ) scripts for updates
System compliance for reporting requirements
Assist with other SPVG applications (e.g., SharePoint).
Support data migrations, queries, and report generation.
Participate in project meetings and provide technical support.
Maintain expertise in Safety & PV systems through internal meetings and professional development.
Support other SPVG initiatives as needed.
Qualifications
Education
Bachelor’s degree in Life Sciences, Pharmacy, Nursing, Computer Science, or related technical field.
Equivalent combinations of education and experience considered.
Skills & Experience
Experience with Safety Database systems (ARGUS Console or Veeva Safety preferred).
Moderate medical terminology knowledge.
Strong understanding of ICH guidelines and global safety regulations.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook).
Excellent communication, presentation, and interpersonal skills.
Strong organizational, documentation, and time management skills.
Attention to detail and accuracy with ability to meet deadlines.
Ability to manage multiple priorities and work independently or in a team.
Syneos Health Global Impact
Supported 94% of Novel FDA Drug Approvals (past 5 years)
Partnered in 95% of EMA Authorized Products
Delivered 200+ clinical studies across 73,000 sites and 675,000+ trial patients
Additional Information
Duties and responsibilities may change at the company’s discretion.
Equivalent education and experience may be considered.
Committed to diversity, equality, and inclusion.
Reasonable accommodations provided under ADA to support applicants and employees.
How to Apply
Apply on the Syneos Health Careers Portal
Join the Talent Network for updates on future opportunities
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