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Process Coach - Coding

Omega Healthcare Management Services
Omega Healthcare Management Services
3+ years
Not Disclosed
10 Jan. 21, 2026
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Process Coach – Medical Coding (Home Health)

Company: Omega Healthcare Management Services Pvt. Ltd.
Location: Bengaluru, Karnataka, India
Job Type: Full-Time | Work From Office
Experience Required: 3–5 Years
Number of Openings: 1
Grade: 1D
Application Deadline: 14 May 2026
Service Line: Medical Coding


About the Company

Omega Healthcare Management Services Pvt. Ltd. is a leading global healthcare outsourcing organization delivering end-to-end revenue cycle management, medical coding, and healthcare operations services to international healthcare providers. The company is recognized for its strong training frameworks, compliance-driven processes, and commitment to quality excellence.


Job Overview

Omega Healthcare is seeking an experienced Process Coach – Medical Coding to lead training, coaching, and quality enablement initiatives within the Coding service line. This role is critical in developing coding talent, ensuring adherence to client-specific guidelines, and driving early productivity and quality stabilization for new joiners.

The position requires strong hands-on medical coding expertise, particularly in Home Health coding, along with proven experience in structured training, coaching, and performance monitoring.


Key Responsibilities

  • Understand and interpret quality benchmarks, process requirements, and productivity targets.

  • Deliver structured training programs on medical coding concepts, guidelines, and client specifications.

  • Monitor trainee productivity and quality performance during OJT ramp-up and glide-path phases.

  • Provide continuous, structured, and actionable feedback to trainees to improve performance.

  • Educate trainees on the latest coding updates, regulatory changes, and payer-specific requirements.

  • Conduct one-on-one coaching sessions to address repeated or critical coding errors.

  • Effectively communicate quality control feedback to trainees and ensure corrective actions are implemented.

  • Share trainee performance insights with Team Leads to support early confirmation decisions.

  • Support Team Leads and operations teams in achieving consistent coding quality and productivity.


Required Skills & Competencies

  • Strong expertise in Medical Coding processes with a focus on Home Health coding.

  • Proven ability to train, coach, and mentor coding professionals effectively.

  • Experience designing and executing variant training and coaching strategies.

  • Sound understanding of productivity metrics, quality standards, and audit expectations.

  • Strong communication, analytical, and stakeholder coordination skills.

  • Ability to manage multiple trainees and priorities in a fast-paced BPO/RCM environment.


Education & Certification

  • Education: Graduation in any discipline.

  • Experience: Minimum 3 years of relevant professional experience in Medical Coding.

  • Certification: Mandatory medical coding certifications such as CPC, CCS, COC, or AHIMA credentials.


Work Details

  • Shift: General Shift / Day Shift

  • Work Mode: Work From Office

  • Location: Bengaluru, Karnataka


Why Join Omega Healthcare

  • Opportunity to play a key role in shaping coding talent and quality outcomes.

  • Exposure to global healthcare coding standards and Home Health specialties.

  • Stable career growth in training, quality, and process excellence roles.

  • Collaborative and quality-driven work culture.


Equal Opportunity Employer

Omega Healthcare Management Services Pvt. Ltd. is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, gender, age, disability, or any other legally protected status.