Job Title: Pharmacovigilance Services Associate
Job ID: AIOC-S01564207
Location: Bengaluru, India
Employment Type: Full-Time
Experience Required: 1–3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Serving clients in over 120 countries, Accenture combines unmatched experience and specialized skills across more than 40 industries, offering:
Strategy & Consulting
Technology
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Backed by the world’s largest network of Advanced Technology and Intelligent Operations centers, Accenture employs 699,000+ people worldwide.
🔗 Visit: www.accenture.com
Role Overview
As a Pharmacovigilance Services Associate, you will work within the Life Sciences R&D vertical, supporting the Clinical, Pharmacovigilance & Regulatory teams. You’ll be responsible for case processing, including identification, MedDRA coding, and submission of ICSRs, as well as managing communications and report reconciliations.
Key Responsibilities
Manage the Affiliate Mailbox for case intake.
Perform reconciliation of reports following standard processes.
Execute written follow-ups for both Serious and Non-serious Adverse Events (AEs).
Handle case identification, data entry, and MedDRA coding.
Conduct ICSR processing, submission, and follow-ups in the safety database.
Ensure compliance with client guidelines and global regulatory standards.
Work independently within a defined scope; escalate issues as needed.
May be required to work in rotational shifts.
Qualifications
Education Required:
Bachelor of Pharmacy (B.Pharm) or
Master of Pharmacy (M.Pharm)
Experience:
1–3 years in Pharmacovigilance, Drug Safety, or related fields
Preferred Skills
Knowledge of pharmacovigilance operations, case processing, and regulatory requirements
Experience with MICC (Medical Information Contact Center) processes
Willingness to work in shifts (rotational)
Strong written and verbal communication skills
Ability to perform under pressure and adapt quickly
Detail-oriented and organized
Soft Skills
Adaptability & flexibility
Problem-solving using precedent/guidelines
Collaboration within a team and communication with direct supervisors
Work Environment
You will be part of a team focused on helping global biopharma companies optimize patient outcomes through the integration of scientific expertise and real-world data.
What Accenture Offers
Career growth through continuous learning
Opportunity to work with global life sciences leaders
Exposure to cutting-edge pharmacovigilance systems and processes
Inclusion in a diverse, people-centric workplace
How to Apply
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Equal Opportunity Statement
Accenture is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or age.
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