Pharmacovigilance Services Associate Manager – Drug Safety & Surveillance
Company: Accenture
Job ID: AIOC-S01615679
Employment Type: Full-Time
Location: Bengaluru, Karnataka, India
Industry: Pharmacovigilance | Drug Safety | Life Sciences R&D
Job Overview
Accenture is seeking an experienced Pharmacovigilance Services Associate Manager to lead and support global drug safety and pharmacovigilance operations within its Life Sciences R&D division. This leadership role is responsible for managing safety case processing activities, affiliate communications, regulatory compliance, and team performance across global pharmacovigilance programs.
Key Responsibilities
Manage affiliate safety mailboxes, including reconciliation of reports and coordination of written follow-ups for both serious and non-serious cases.
Oversee end-to-end ICSR lifecycle management, including case identification, data entry, MedDRA coding, case processing, regulatory submissions, and follow-ups in safety databases.
Ensure strict compliance with client-specific SOPs, global pharmacovigilance regulations, and quality standards.
Analyze and resolve moderately complex pharmacovigilance issues, creating and adapting solutions aligned with organizational objectives.
Lead and mentor small to mid-sized pharmacovigilance teams, ensuring productivity, quality, and timely delivery.
Collaborate with internal stakeholders, client teams, and senior management to align operational execution with strategic goals.
Support continuous process improvement initiatives across pharmacovigilance operations.
Make informed decisions that impact team performance and, at times, cross-functional operations.
Operate effectively with minimal supervision and adapt to rotational shift requirements, as applicable.
Experience Required
10 to 14 years of overall experience in Pharmacovigilance and Drug Safety Operations.
Proven experience in ICSR processing, regulatory reporting, affiliate management, and team leadership.
Prior exposure to managing pharmacovigilance teams or workstreams is strongly preferred.
Qualifications
Bachelor of Pharmacy (B.Pharm) is mandatory.
Advanced knowledge of global pharmacovigilance regulations and safety surveillance processes.
Key Skills
Pharmacovigilance services management
Drug safety surveillance
ICSR lifecycle management
MedDRA coding and safety databases
Affiliate case management
Regulatory compliance (global PV requirements)
Team leadership and stakeholder management
Analytical problem-solving and process optimization
About Accenture
Accenture is a global professional services organization with leading capabilities in digital, cloud, and security. With expertise across more than 40 industries, Accenture delivers Strategy & Consulting, Technology, and Operations services, supported by the world’s largest network of Advanced Technology and Intelligent Operations centers. Operating in over 120 countries, Accenture helps organizations accelerate innovation and deliver measurable outcomes through technology and human ingenuity.
Job Details
Job Function: Life Sciences R&D – Pharmacovigilance
Role Level: Associate Manager
Work Location: Bengaluru
Shift: Rotational shifts may apply
Gujarat :
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Zaventem |South America :
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Auckland |New Zealand :
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