Patient Therapy Access Specialist
Location: Plano, Texas
Work Mode: On-site (5 days/week)
Compensation: $20.05 – $40.15 per hour (may vary by location)
Hours: Preferred 8 AM – 5 PM
Job Summary:
Abbott, a global healthcare leader, is hiring a Patient Therapy Access Specialist (PTA) to join its Plano, TX team. This full-time, on-site position plays a key role in facilitating insurance pre-certifications, pre-determinations, and prior authorizations necessary for Abbott patients to access essential therapies and procedures. Ideal for candidates with a background in medical billing, insurance verification, or healthcare administration, this role supports the delivery of advanced medical device treatments.
Key Responsibilities:
Manage multiple patient cases and authorization workflows efficiently
Verify insurance benefits and submit authorization requests
Perform timely follow-ups to secure approvals
Audit clinical documentation for completeness and accuracy
Collaborate with physicians, insurance carriers, and facilities for pre-certification
Navigate payer portals (e.g., Aetna, BCBS, UHC) for authorizations
Assist in appeals and provide administrative support for billing processes
Adhere strictly to HIPAA and data privacy regulations
Required Skills & Qualifications:
Associate’s Degree (e.g., Nursing, LPN/LVN, or related healthcare field)
Knowledge of Medicare, private insurance, and Workers’ Compensation utilization review
Familiarity with CPT coding, ICD-10CM, and medical terminology
Strong organizational and time management skills
Proficient in Microsoft Office (Word and Excel)
Excellent communication and teamwork abilities
Prior experience presenting or public speaking
Comfortable working in a fast-paced, multi-tasking environment
Ability to travel up to 5%
Preferred Skills:
Experience with DME or medical device billing
Hands-on knowledge of medical billing software
Advanced understanding of insurance payer portals and pre-cert requirements
Proven ability to troubleshoot payer issues and escalate appropriately
Perks & Benefits:
Competitive hourly rate: $20.05 – $40.15
Free medical coverage under Abbott’s HIP PPO Plan (for eligible employees)
Tuition reimbursement and Freedom 2 Save student loan benefit
Access to FreeU education programs for bachelor’s degree completion
Excellent retirement savings plan with high employer contributions
Career growth in a global healthcare organization
Company Description:
Abbott is a world-renowned healthcare company delivering life-changing technologies across diagnostics, nutrition, medical devices, and branded generics. With over 114,000 employees in 160+ countries, Abbott is consistently ranked among the best places to work in healthcare and life sciences.
Work Environment:
On-site | Plano, TX | 5 days/week
Call to Action:
If you’re passionate about improving patient access to healthcare and have experience with insurance authorizations or medical billing, apply now and help patients live healthier lives with Abbott’s innovative therapies.
Start your career in healthcare access today.
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