Senior Consultant, Patient Services (Strategy & Implementation)
Location: Remote
Employment Type: Full-Time
Function: Strategy Consulting
Level: Mid-Level
About Blue Matter
Blue Matter is a fast-growing management consultancy focused on the biopharmaceutical industry. We partner with clients to drive commercial success across the product lifecycle, including new product planning, launch strategy, portfolio optimization, and disease area strategy. Our work is concentrated in specialty therapeutics, with deep expertise in oncology and rare diseases.
We are an entrepreneurial organization committed to building one of the best places to work. With a strong global presence, we operate across the US (San Francisco, New York, Boston), Europe (London, Zurich, Netherlands), and India.
Role Overview
As a Senior Consultant in Patient Services, Trade & Distribution, you will join a high-growth consulting environment and collaborate closely with senior internal teams and client stakeholders. You will help solve complex business challenges in biotech and pharmaceuticals, delivering actionable insights and strategic recommendations that shape commercial success.
This role requires strong analytical capabilities, industry knowledge, and the ability to translate data and research into clear, impactful client deliverables.
Key Responsibilities
Execute assigned project workstreams independently and accurately
Conduct primary and secondary research and synthesize findings
Build and apply analytical tools to support decision-making
Develop client-ready presentations and deliverables in PowerPoint
Identify insights, opportunities, risks, and strategic recommendations
Communicate findings clearly to internal teams and senior client stakeholders
Maintain accountability for high-quality and timely delivery of project tasks
Core Skill Areas
Patient Services
Deep understanding of hub services, including benefits verification, prior authorization, appeals, copay assistance, PAPs, and free drug programs
Familiarity with hub vendors (e.g., AssistRx, Lash Group, CareMetx, TrialCard/Mercalis) and build vs. buy strategies
Experience designing patient support models across oncology, rare disease, and specialty immunology
Knowledge of adherence and persistence programs, nurse educator and FRM models, and patient engagement solutions
Understanding of key performance metrics such as time-to-therapy, approval rates, and abandonment rates
Trade & Distribution
Knowledge of channel strategy across wholesalers (Cardinal, McKesson, Cencora), specialty distributors, and specialty pharmacies (Accredo, CVS Specialty, Optum, LDD networks)
Understanding of DSAs, fee-for-service models, chargebacks, inventory management, and 340B dynamics
Familiarity with pricing concepts such as WAC, ASP, net price, gross-to-net, Medicaid best price, and IRA impacts
Experience with distribution model design (open, limited, exclusive)
Distribution & Supply Chain
Knowledge of cold chain logistics and specialty product handling
Understanding of DSCSA, serialization, and compliance requirements
Experience with returns and recalls processes
Familiarity with REMS program logistics
Exposure to cell and gene therapy supply chain flows (apheresis to infusion chain of custody)
Qualifications
Advanced degree (PhD, MD, MBA, MS) with 2+ years of consulting experience, or
Bachelor’s degree with 3+ years of consulting experience
Additional 3+ years of biopharma industry experience preferred
Strong proficiency in Excel and PowerPoint
Excellent analytical, communication, and problem-solving skills
Ability to work effectively in cross-functional team environments
Strong time management and project ownership abilities
Compensation & Benefits
Base salary: $140,000 – $160,000 (based on experience)
Performance-based incentive compensation
Benefits include:
401(k) with employer match and immediate vesting
Medical, dental, and vision coverage from day one
FSA/HSA options
Company-paid disability and life insurance
Optional supplemental insurance coverage
Paid parental leave
Annual $1,000 health & wellness reimbursement
Employee Assistance Program (EAP)
Generous PTO (vacation, sick leave, floating holidays, company holidays)
Equal Opportunity Employer
Blue Matter is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex (including gender identity, sexual orientation, and pregnancy), national origin, disability, marital status, parental status, genetic information, political affiliation, protected veteran status, or any other characteristic protected by law.
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