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Patient Journey Partner – Ophthalmology

Roche
8+ years
preferred by company
Delhi, India
1 May 14, 2026
Job Description
Job Type: Full Time Education: M.Pharm/B.Pharm or M.Sc. Skills: Data Analysis, Document Management, Life Science, Regulatory Compliance, Waterfall Model, Environment, Experiments Design, Health And Safety (Ehs), Laboratory Equipment, Manufacturing Process, Materials Science, Process Simulation, Sop (Standard Operating Procedure), Technical Writing, Wat, GCP guidelines, gmp knowledge, HSE Knowledge , Logistics and Transportation Management, Master Data, Operational Excellence, Sap Erp, supply chain management, Supply Planning, Warehouse Management, ICD-10 CM Codes, CPT-Codes, HCPCS Codes

Patient Journey Partner – Ophthalmology

Location: Delhi, India
Employment Type: Full-Time
Department: Patient Access / Healthcare Ecosystem Partnerships / Commercial Strategy
Company: Roche
Experience Required: 8+ Years (Including 4+ Years in Retina / Ophthalmology Preferred)


Job Overview

An exciting strategic healthcare leadership opportunity is available for an experienced Patient Journey Partner – Ophthalmology. This role is ideal for professionals with expertise in patient access, healthcare stakeholder engagement, key account management, ophthalmology market development, ecosystem partnerships, and patient journey transformation.

This is a highly integrated, field-based strategic role that goes beyond traditional commercial, sales, or medical affairs functions. The selected candidate will work closely with healthcare stakeholders, public and private healthcare institutions, therapy area experts, and decision-makers to improve patient access, accelerate treatment adoption, and co-create innovative healthcare solutions.

This position is ideal for professionals seeking leadership growth in patient access strategy, healthcare ecosystem partnerships, ophthalmology market access, stakeholder engagement, and patient-centered healthcare innovation.


Key Responsibilities

Patient Journey Strategy & Healthcare Ecosystem Leadership

  • Drive transformation across the ophthalmology patient journey by identifying barriers, unmet needs, and ecosystem opportunities
  • Develop patient-centric strategies that improve treatment access and healthcare outcomes
  • Collaborate with internal and external stakeholders to accelerate patient access to innovative therapies
  • Connect organizational scientific expertise and healthcare capabilities with real-world patient needs

Top Account Management & Strategic Healthcare Partnerships

  • Serve as the single strategic point of contact for key public and private healthcare accounts within the assigned geography
  • Build and manage long-term strategic relationships with top healthcare institutions and high-value stakeholders
  • Design and execute customized account strategies aligned with regional healthcare priorities
  • Drive measurable impact in patient access, treatment adoption, and ecosystem engagement

Key focus areas include:

  • Hospital partnerships
  • Healthcare provider engagement
  • Strategic account growth
  • Access expansion
  • Ecosystem collaboration

KOL & Therapy Area Expert Engagement

  • Manage end-to-end engagement with leading therapy area experts and key opinion leaders (KOLs)
  • Identify stakeholder challenges, motivations, beliefs, and unmet healthcare needs
  • Build trusted relationships with retina and ophthalmology experts
  • Drive collaborative solution development with clinical and ecosystem stakeholders

Patient Access & Market Development

  • Identify access barriers impacting patient treatment pathways
  • Develop and implement strategies to improve access to innovative ophthalmology therapies
  • Support healthcare ecosystem optimization for faster patient treatment decisions
  • Work with relevant stakeholders to improve healthcare delivery effectiveness

Responsibilities include:

  • Access strategy execution
  • Stakeholder influence
  • Treatment pathway optimization
  • Healthcare collaboration
  • Patient journey acceleration

Strategic Problem Solving & Business Impact

  • Identify and resolve strategic business and access challenges within priority accounts
  • Analyze ecosystem gaps and implement actionable solutions
  • Develop locally relevant initiatives that improve healthcare engagement and patient reach
  • Deliver measurable commercial and patient-centered outcomes

Cross-Functional Collaboration
Partner with:

  • State teams
  • Regional leadership
  • Healthcare institutions
  • Clinical stakeholders
  • Public health decision-makers
  • Private healthcare accounts
  • Internal commercial and medical stakeholders

Ensure aligned execution of ecosystem and patient access strategies.


Co-Creation & Innovation Leadership

  • Lead collaborative solution development with healthcare stakeholders
  • Build innovative access and patient support initiatives
  • Foster ecosystem partnerships that create long-term healthcare impact
  • Translate healthcare insights into practical execution strategies

Required Qualifications

Educational Qualifications
Candidates must hold:

  • Relevant graduate degree

Preferred:

  • Postgraduate qualification

Preferred academic backgrounds:

  • Life Sciences
  • Pharmacy
  • Healthcare Management
  • Biotechnology
  • Medicine
  • Business Management
  • Related healthcare disciplines