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    Medical Information And Adverse Event Intake Specialist With Hungarian And English Language

    Iqvia
    2+ years
    Not Disclosed
    Budapest
    10 Nov. 18, 2024
    Job Description
    Job Type: Full Time Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Medical Information and Adverse Event Intake Specialist with Hungarian and English Language - Home Based/Hybrid/Office-based - IQVIA

    The IQVIA Safety Operations team plays a crucial role in designing, building, and executing end-to-end safety solutions for leading pharmaceutical companies and their post-market products globally. As a part of our international and diverse team, we operate across locations including Ireland, Poland, Austria, Portugal, Slovakia, Spain, India, and the USA. Every new joiner is supported by a nurturing management team, collaborative colleagues, and a clear career path offering ample opportunities to grow, adapt, and shine.

    Position: Medical Information and Adverse Event Intake Specialist (Hungarian and English)

    This position places you at the forefront of Patient Safety, with direct daily contact with Health Care Professionals (HCPs) and patients—the very individuals we aim to help. As a vital part of IQVIA, this role contributes significantly to our core mission of improving patient safety. You will be responsible for key medical information call center services and processing safety and product quality information to enhance the safety profiles of products across various therapeutic areas. This role offers flexibility, allowing you to work either Home-based, Hybrid, or Office-based, depending on your preference.

    Key Responsibilities:

    • Provide phone support to HCPs and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs (non-commercial sales support).
    • Process lifecycle safety operational data, enter data for tracking, code medical terminology, generate queries, perform quality control, drive case closure, and coordinate translations.
    • Receive and document safety data from investigative sites or other sources.
    • Foster a positive, collaborative team environment, offering training and mentoring to less experienced team members.
    • Provide regular feedback to the operations team manager and Customer Delivery Manager (CDM) on project metrics and challenges.
    • Liaise with the Project Manager to identify issues and propose solutions, provide technical support, reports, and metrics, identify scope of work changes, and delegate client requests.
    • Participate in Lifecycle safety process training and initiatives, focusing on implementing process efficiencies.

    Minimum Required Education and Experience:

    • A Bachelor's Degree in a Life Science is required.
    • Fluent written and verbal skills in English (min. C1) and Hungarian (min. C2/native).
    • Experience in Lifecycle Safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management, etc.) is an advantage.
    • High attention to detail and accuracy, maintaining consistently high-quality standards.
    • Ability to work on multiple projects simultaneously, manage competing priorities, and organize your workload effectively.
    • Excellent organizational and time management skills.

    IQVIA is a global leader in clinical research services, commercial insights, and healthcare intelligence. We drive intelligent connections to accelerate the development and commercialization of innovative treatments, improving patient outcomes worldwide. Learn more about IQVIA and apply here.

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