Health Clinical Services Associate – Healthcare Operations Jobs Bengaluru
Company: Accenture
Location: Bengaluru
Job Type: Full-Time
Work Mode: On-site (Rotational Shifts)
Experience: 0–2 Years (1–3 Years preferred)
Qualification: BSc Nursing
Job Overview
The Health Clinical Services Associate role focuses on clinical care delivery operations and healthcare claims management, supporting end-to-end healthcare processes in a digital environment.
This position plays a key role in healthcare operations, patient case management, and claims processing, ensuring accurate evaluation and compliance with healthcare regulations such as HIPAA. It is ideal for nursing professionals looking to transition into healthcare operations, payer services, and clinical process management roles.
Key Responsibilities
Healthcare Claims & Case Management
Process and manage healthcare claims lifecycle including registration, verification, and evaluation
Support clinical case management and patient care coordination
Assist in claims adjudication, examination, and documentation
Clinical Operations Support
Contribute to clinical care delivery operations and workflow optimization
Ensure alignment with healthcare protocols and operational standards
Support coordination across multiple healthcare settings and teams
Compliance & Data Handling
Ensure compliance with HIPAA (Health Insurance Portability and Accountability Act)
Maintain accuracy and confidentiality of patient health information (PHI)
Follow standard operating procedures (SOPs) and regulatory guidelines
Process Execution & Team Collaboration
Solve routine operational issues using standard guidelines and protocols
Collaborate with internal teams and supervisors for task execution
Manage workload prioritization in a fast-paced healthcare environment
Required Skills & Qualifications
Education
BSc Nursing (Mandatory)
Experience
0–2 years of experience in:
Healthcare operations
Clinical support roles
Claims processing or hospital workflows
Technical & Industry Skills
Knowledge of:
Healthcare claims processing and adjudication
Clinical care delivery operations
HIPAA compliance and patient data confidentiality
Familiarity with:
Healthcare systems and documentation workflows
Insurance and payer processes
Core Competencies
Strong problem-solving and analytical skills
Ability to work under pressure in rotational shifts
Team collaboration and communication skills
Adaptability and flexibility
Work prioritization and time management
Perks & Benefits
Opportunity to work with a global healthcare and technology leader
Exposure to digital healthcare operations and payer systems
Career growth in healthcare operations, claims management, and clinical services
Access to learning platforms, certifications, and upskilling programs
Inclusive and collaborative work culture
About the Company
Accenture is a global leader in digital transformation, cloud, and healthcare solutions, supporting healthcare organizations in improving clinical operations, patient outcomes, and operational efficiency across global markets.
Salary / Compensation
💰 Not disclosed in the job description (Competitive as per industry standards)
Work Mode
📍 On-site – Bengaluru, India (Rotational shifts may apply)
How to Apply
Interested candidates should apply with an updated CV highlighting:
Experience in clinical care, nursing, or healthcare operations
Knowledge of healthcare claims processing and HIPAA compliance
Strong communication and teamwork skills
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