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Functional Quality Associate Ii

Fortrea
Fortrea
2+ years
preferred by company
10 Jan. 20, 2026
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Functional Quality Associate II – Pharmacovigilance & Clinical Quality

Location: Mumbai, India
Category: Clinical / Pharmacovigilance / Quality
Job ID: 256051
Employment Type: Full-Time

Job Overview

We are seeking a detail-oriented Functional Quality Associate II to support global pharmacovigilance and clinical quality operations. This role plays a critical part in ensuring high-quality, compliant, and timely safety deliverables for both internal stakeholders and global clients. The successful candidate will contribute to quality review, compliance monitoring, CAPA implementation, and regulatory inspection readiness while adhering to global health, safety, and regulatory standards.

This position is ideal for professionals with hands-on experience in pharmacovigilance quality review, safety reporting, and regulatory compliance within the pharmaceutical, biotechnology, or CRO environment.


Key Responsibilities

Quality Review & Compliance

  • Perform quality review of individual case safety reports (ICSRs), aggregate safety reports, and regulatory safety documents.

  • Conduct ongoing quality checks of safety reports for global regulatory submissions, including PSURs, PADERs, annual reports (IND and non-IND), clinical study reports, Investigator Brochures, Core Data Sheets, USPI, SPCs, and MedGuides.

  • Review product quality complaints, medical information queries, and general safety-related documentation in accordance with sponsor and regulatory requirements.

Quality Metrics & Continuous Improvement

  • Compile and analyze quality metrics, identify trends, and support quality improvement initiatives.

  • Assist in preparation, tracking, and implementation of Corrective and Preventive Actions (CAPA) with documented evidence.

  • Participate in internal quality forums to identify process gaps and recommend operational improvements.

Pharmacovigilance Operations

  • Support adverse event processing activities, including expedited case review, follow-up, and submission within regulatory timelines.

  • Execute drug safety data management processes, including call intake review, case documentation review, and reconciliation activities.

  • Guide and support safety associates in managing voice-based safety intake processes when required.

Audit & Inspection Support

  • Assist in preparation and coordination of client audits and regulatory inspections.

  • Support sponsors during inspections with documentation, data review, and compliance evidence in collaboration with Quality Leads and Project Managers.

  • Contribute to the development and maintenance of Quality Management Plans for assigned projects.

Training & Cross-Functional Collaboration

  • Assist in designing and tracking training programs for new hires and existing team members.

  • Coordinate with cross-functional teams to ensure consistent quality standards and timely issue resolution.

  • Support internal and external communication related to quality findings and corrective actions.


Required Qualifications

  • Bachelor’s, Master’s, or PhD degree in one of the following or related disciplines:

    • Medicine or Alternative Medicine

    • Pharmaceutical Sciences

    • Medical or Life Sciences

    • Nursing

    • Biological Sciences


Experience Required

  • Minimum 2+ years of professional experience in the pharmaceutical, biotechnology, or CRO industry.

  • Prior experience in Pharmacovigilance, Drug Safety, Safety Writing, or Quality Review is mandatory.

  • Exposure to peer review or quality compliance activities is required.


Required Skills & Knowledge

  • Strong knowledge of medical and drug terminology.

  • Working knowledge of ICH Guidelines, GCP, GVP, EU and FDA pharmacovigilance regulations.

  • In-depth understanding of case processing, safety data assessment, and post-marketing surveillance.

  • Familiarity with global adverse event reporting requirements for investigational and marketed products.

  • Knowledge of medical device safety reporting is desirable.

  • Excellent analytical, organizational, and communication skills.

  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

  • Ability to identify quality issues proactively and implement corrective actions.


Preferred Qualifications

  • Experience in generating quality metrics and performing trend analysis.

  • Experience in authoring or coordinating CAPA documentation.

  • Demonstrated ability to assess safety reports from medical, scientific, and documentation perspectives.


Work Environment

  • Office-based or remote working model, depending on project requirements.

  • Collaborative, compliance-driven clinical and pharmacovigilance environment.


Equal Opportunity Statement

The organization is committed to providing equal employment opportunities and fostering an inclusive work environment. Reasonable accommodations are available upon request throughout the recruitment process.


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