Executive, Post Market Surveillance
Location: Gurgaon, India
Job Type: Full-time
Job ID: JR - 180207
Department: Quality Control
Date Posted: July 24, 2025
Estimated Salary: ₹5 – ₹8 LPA (based on industry benchmarks and location)
About Vantive:
Vantive is a leader in vital organ therapy with a 70-year legacy of innovation in kidney care. As we expand our impact beyond dialysis, we are redefining patient outcomes through digital advancements and transformative therapies. At Vantive, we are passionate about offering a workplace that is purpose-driven, collaborative, and built around enhancing lives—both for patients and our teams.
About the Role:
As an Executive in Post Market Surveillance, you will manage and execute complaint-handling processes while ensuring regulatory compliance and supporting continuous quality improvements. This role is essential in ensuring product safety, compliance with international standards, and patient satisfaction.
Key Responsibilities:
Evaluate and process product quality complaints in accordance with Quality System procedures.
Initiate and maintain applicable records and actions related to complaints.
Lead or support reportability assessments, ensuring alignment with procedures and regulatory requirements.
Prepare and submit regulatory reports (MDR, MIR, etc.) to relevant authorities when required.
Monitor complaint progress, investigate delays, and facilitate timely resolution and closure.
Review and approve outcomes from Engineering, Manufacturing, Service, Supplier, and Quality investigations.
Conduct data queries and trend analyses to support department-wide continuous improvement.
Provide ad hoc complaint data reports for strategic decision-making.
Participate in other duties or projects as assigned by leadership.
Qualifications & Skills:
Bachelor's degree in Life Sciences, Engineering, Pharmacy, or a related field.
1–3 years of experience in post-market surveillance, quality assurance, or regulatory reporting in the healthcare or medical device industry.
Solid understanding of regulatory reporting standards (MDR, MIR, etc.) and global complaint-handling procedures.
Experience with data systems and trend analysis tools.
Strong analytical, documentation, and communication skills.
Ability to multitask, prioritize, and collaborate cross-functionally in a regulated environment.
Why Join Vantive?
Join a purpose-led company transforming kidney care and vital organ therapy.
Work with a global team that values courage, focus, and innovation.
Access cutting-edge technology, digital platforms, and opportunities to drive meaningful change.
Enjoy a work environment that prioritizes diversity, patient impact, and employee growth.
Equal Opportunity & Accessibility:
Vantive is committed to equal opportunity and will provide reasonable accommodations to individuals with disabilities throughout the hiring process.
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