Delivery Manager – Life Sciences
Company: Infosys Limited
Location: Bangalore, Karnataka, India
Job ID: INFSYS-INDEED1-246989
Job Type: Full-Time
Experience: 18–20 Years
Service Line: Application Development & Maintenance
About the Role
Infosys is seeking an experienced Delivery Manager – Life Sciences to lead large-scale digital transformation and technology delivery programs across the Life Sciences domain. The role involves end-to-end ownership of complex engagements, stakeholder management, delivery governance, financial accountability, and leadership of large cross-functional teams.
The ideal candidate will bring deep expertise in Life Sciences business processes, large program delivery, client engagement, and enterprise technology platforms while ensuring high-quality execution aligned with organizational and regulatory standards.
Key Responsibilities
Delivery & Program Governance
Own end-to-end delivery of large and complex Life Sciences programs.
Manage project scope, schedule, budget, quality, and resource planning.
Ensure adherence to delivery governance frameworks and quality standards.
Drive Agile, Hybrid, and DevOps delivery methodologies.
Lead release planning, execution, and milestone tracking.
Identify, assess, and mitigate delivery risks and dependencies.
Client & Stakeholder Management
Act as the primary point of accountability for client delivery success.
Build strong relationships with business and technology stakeholders.
Serve as a trusted advisor to client leadership teams.
Lead governance reviews, steering committee meetings, and executive presentations.
Manage escalations and ensure timely issue resolution.
Financial & Business Management
Own program P&L responsibilities including:
Revenue Management
Margin Management
Forecasting
Cost Optimization
Drive operational efficiency and productivity improvements.
Identify opportunities for account growth, renewals, and transformation initiatives.
Support business development and strategic client expansion activities.
Delivery Excellence
Establish and monitor KPIs, SLAs, and business outcome metrics.
Ensure delivery performance through data-driven decision-making.
Implement best practices and continuous improvement frameworks.
Ensure compliance with regulatory and quality requirements including GxP and FDA standards where applicable.
People Leadership & Capability Development
Lead large distributed teams ranging from 50–200+ resources.
Mentor project managers, delivery leads, and technical teams.
Build domain and technology capabilities across delivery organizations.
Drive talent development, succession planning, and employee engagement.
Foster a culture of innovation, accountability, and high performance.
Life Sciences Domain Expertise (Mandatory)
Candidates should have strong experience in one or more of the following areas:
Clinical Research & R&D
Clinical Development
Clinical Operations
Clinical Data Management
Biostatistics
R&D Systems
Pharmacovigilance
Drug Safety Operations
Safety Systems
Signal Management
Risk Management
Regulatory Compliance
Commercial Operations
CRM Platforms
Patient Support Programs
Sales & Marketing Operations
Customer Engagement Solutions
Manufacturing & Regulatory
Manufacturing Operations
Quality Management Systems
Regulatory Affairs
Compliance & Validation
Supply Chain Systems
Required Qualifications
Education
Bachelor's Degree in:
Engineering
Computer Science
Information Technology
Life Sciences
Related Discipline
Preferred:
MBA or Postgraduate Management Qualification
Experience
15–20+ years of overall IT experience.
Extensive experience leading large-scale delivery programs.
Proven experience managing multi-vendor and global engagements.
Experience leading enterprise transformation initiatives.
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