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Clinical Applications Analyst – Sap Healthcare Systems

Sir H.N. Reliance Foundation Hospital & Research Centre
1-4 years
6 LPA - 8 LPA
PAN-India, India
2 June 22, 2026
Job Description
Job Type: Full Time Education: MBBS/MD/ BAMS/ BDS/ MDS Skills: Clinical Trials, Detail-Oriented, Drug Development, Lifesciences, Negotiation Skills, Regulatory Compliance

Clinical Applications Analyst – SAP Healthcare Systems

Location: India
Department: Information Technology (IT)
Employment Type: Full-Time


Role Summary

The Clinical Applications Analyst is responsible for supporting, implementing, configuring, and enhancing SAP and Non-SAP clinical applications used across healthcare operations. The role acts as a bridge between medical users and technology teams by understanding clinical workflows, gathering business requirements, evaluating feasibility, supporting system development, and ensuring successful implementation of healthcare technology solutions.

The position requires a strong understanding of healthcare processes, clinical operations, application support, user requirement analysis, testing, and stakeholder management to ensure effective utilization of clinical information systems.


Key Responsibilities

Clinical Application Support

  • Provide functional and operational support for:

    • SAP Clinical Modules

    • Healthcare Information Systems

    • Non-SAP Clinical Applications

  • Ensure smooth functioning of clinical applications used by healthcare teams.

  • Monitor system performance and user issues.

  • Support ongoing maintenance and enhancement activities.

Requirement Gathering & Business Analysis

  • Collaborate with clinicians, healthcare users, and business stakeholders to understand operational requirements.

  • Gather, analyze, and document business and functional requirements.

  • Assess feasibility of requirements within existing systems and applications.

  • Translate business requirements into functional specifications for development teams.

Clinical Workflow Evaluation

  • Analyze existing healthcare workflows and clinical processes.

  • Identify opportunities for process improvement through technology solutions.

  • Ensure system configurations align with operational and clinical requirements.

  • Support optimization of healthcare information systems.

Use Case Development

  • Prepare:

    • Functional Requirement Documents (FRDs)

    • Use Case Scenarios

    • Business Process Flows

    • User Stories

    • System Requirement Specifications

  • Define expected outcomes and workflows for new developments and enhancements.

  • Ensure proper documentation and stakeholder approval.

Application Configuration & Implementation

  • Configure approved user requirements within SAP and Non-SAP systems.

  • Participate in implementation and rollout of new modules and enhancements.

  • Support deployment activities and post-implementation stabilization.

  • Ensure solutions meet business and regulatory requirements.

Testing & Validation

  • Develop and execute:

    • Functional Testing

    • System Testing

    • Integration Testing

    • User Acceptance Testing (UAT)

  • Validate application functionality against business requirements.

  • Identify, document, and track defects until resolution.

  • Ensure quality and compliance of delivered solutions.

User Acceptance Testing (UAT) Support

  • Coordinate and support end-users during UAT activities.

  • Provide guidance on test execution and issue reporting.

  • Ensure successful completion and sign-off of UAT processes.

  • Document test outcomes and recommendations.

Issue Resolution & User Support

  • Act as the primary contact for application-related issues.

  • Troubleshoot and resolve user-reported problems.

  • Coordinate with technical teams for complex issue resolution.

  • Ensure timely closure of incidents and service requests.

  • Provide ongoing user support and training.

Knowledge Transfer & Training

  • Conduct knowledge transfer sessions for:

    • Quality Assurance Teams

    • End Users

    • Support Teams

  • Prepare training materials and user guides.

  • Support adoption of new systems and processes.

  • Facilitate change management activities.

Project Coordination & Stakeholder Management

  • Collaborate with:

    • Clinical Teams

    • Healthcare Operations

    • IT Teams

    • Vendors

    • Project Managers

  • Provide regular progress updates to business stakeholders.

  • Track project milestones and deliverables.

  • Ensure alignment between business expectations and technology solutions.

Documentation & Compliance

  • Maintain accurate documentation for:

    • Requirements

    • Configurations

    • Testing Activities

    • User Manuals

    • Change Requests

  • Ensure compliance with:

    • Organizational Policies

    • Healthcare Standards

    • IT Governance Requirements

  • Support audits and system validation activities.


Required Qualifications

Education

  • Any Medical Degree:

    • MBBS

    • BDS

    • BAMS

    • BHMS

    • BPT

    • PharmD

    • Other Recognized Medical Qualification


Experience

  • 1–4 years of experience in:

    • Healthcare IT

    • Clinical Applications

    • Hospital Information Systems

    • SAP Clinical Modules

    • Healthcare Operations

  • Minimum 1 year of experience in a healthcare or hospital environment with process understanding.