Clinic Operations Coordinator – WellMed N. Ware Road
Requisition Number: 2279517
Job Category: Medical & Clinical Operations
Primary Location: McAllen, TX, US
About the Role:
Join UnitedHealthcare and make a meaningful impact in transforming health care by enhancing accessibility, affordability, and equality. As a Clinic Operations Coordinator (COC) at WellMed N. Ware Road, you will support and oversee clinic operations under the guidance of the Clinic Administrator, ensuring high-quality patient services and operational excellence.
Incentives & Benefits:
$1,000 Sign-On Bonus for External Candidates
Bi-annual Incentive Bonuses
Health Benefits: Medical, Dental, Vision, Life
Paid Time Off: 23 days PTO + 9 Paid Holidays
Paid Scrubs
401(k) Match
Primary Responsibilities:
Supervise clinic staff, ensuring adherence to clinic policies and consistent quality care.
Monitor workflow and clinic schedules to maintain productivity standards.
Enforce consistent application of operational policies and procedures.
Participate in recruitment, staff onboarding, performance evaluations, and disciplinary actions.
Ensure appropriate setup and support for medical staff including supplies and office space.
Collaborate with Clinic Administrator and senior management to optimize operations.
Coordinate staff activities and serve as a resource for medical management teams.
Manage clinic metrics, generate reports, and support data-driven decision-making.
Order and maintain inventory of medical and office supplies.
Assist in budget preparation and maintain cost-effective clinic operations.
Support with planning and executing meetings and conference calls.
Perform additional related duties as required.
Required Qualifications:
Minimum 1 year of clinic operations or healthcare experience, with 1 year in a lead/supervisory role.
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams).
Strong computer literacy.
Understanding of organizational policies, problem-solving, and operations in clinical settings.
Knowledge of HR and fiscal management practices.
Skilled in communication, data analysis, and prioritizing workflows.
Excellent interpersonal and customer service skills.
Preferred Qualifications:
Bilingual in Spanish
Familiarity with EMR/Clinical Databases
Physical & Mental Requirements:
Ability to lift, push, or pull objects up to 25 lbs
Capable of prolonged sitting or standing
Fine motor skills for operating equipment
Ability to comprehend instructions and solve problems using logical reasoning
Salary Range:
$49,300 – $96,400 annually (based on experience, education, and location factors)
Additional benefits include a comprehensive package, recognition programs, stock purchase options, and retirement contributions. All benefits are subject to eligibility.
Diversity & Inclusion Statement:
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to fostering an inclusive, equitable environment for all.
Drug-Free Workplace Notice:
Candidates are required to pass a drug screening prior to employment.
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