Associate Manager, Lab Central Monitoring

Iqvia

5-8 years

preferred by company

Kochi, India

Openings: 1 May 18, 2026

Job Description

Job Type: Hybrid Education: M.Pharm/B.Pharm or M.Sc. Skills: Medical Coding, Medical Terminology, mRS and EQ-5D-5L., Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Associate Manager, Lab Central Monitoring – Clinical Operations Jobs in Kochi | Hybrid Leadership Opportunity | IQVIA

Location: Kochi, India
Company: IQVIA
Job Type: Full-Time
Work Mode: Hybrid / Office-Based (5 Days Working from Office Required)
Department: Clinical Operations / Centralized Monitoring / Laboratory Operations / Clinical Research
Experience Required: 5–8 years of relevant experience with 1–2 years of people management / line management experience
Job Reference ID: R1531493

About IQVIA

IQVIA is a global leader in clinical research services, healthcare intelligence, life sciences technology, and commercial healthcare solutions. The organization partners with pharmaceutical, biotechnology, medical device, and healthcare companies to accelerate clinical development while improving patient outcomes worldwide.

This opportunity is ideal for experienced professionals seeking leadership careers in clinical operations, centralized monitoring, laboratory operations, people management, quality oversight, and clinical research delivery.

Job Overview

IQVIA is hiring an Associate Manager, Lab Central Monitoring for its Kochi location. This leadership role is designed for experienced professionals from clinical, hospital, laboratory, or healthcare operations backgrounds who can lead centralized monitoring teams and drive high-quality clinical operations delivery.

The selected candidate will manage a team of Centralized Monitoring Project Coordinators (CPCs), ensuring operational excellence, quality compliance, workforce management, process improvement, training oversight, and sponsor-aligned study execution.

This is an excellent opportunity for professionals seeking leadership roles in clinical operations management, centralized monitoring leadership, laboratory operations, and healthcare delivery excellence.

Key Responsibilities

Team Leadership & People Management

Lead, manage, and support a team of Centralized Monitoring Project Coordinators (CPCs).
Assign work based on team capability, protocol complexity, and project requirements.
Conduct:
- Performance evaluations
- Coaching and mentoring
- Professional development planning
- Team guidance and operational supervision
Support employee relations management and workplace issue resolution.
Participate in performance improvement actions where required.

Clinical Operations & Centralized Monitoring Oversight

Manage centralized monitoring activities across moderate to complex clinical protocols and non-protocol tasks.
Ensure high-quality operational delivery aligned with sponsor expectations and internal standards.
Coordinate with global project teams and operational counterparts to maintain consistency and productivity.

Hiring, Training & Workforce Development

Support recruitment and candidate evaluation processes.
Participate in interviews and onboarding activities.
Coordinate new staff training with HR and talent development teams.
Ensure team members receive:
- SOP training
- System access
- Process training
- Mentored operational support

Quality Assurance & Compliance

Conduct regular quality checks and mini-audits on staff output.
Lead investigations related to quality incidents.
Perform:
- Root Cause Analysis (RCA)
- Corrective and Preventive Action (CAPA) planning
- Quality improvement interventions
Ensure compliance with:
- Good Clinical Practice (GCP)
- ICH Guidelines
- Internal SOPs
- Clinical operations standards

Project & Resource Management

Allocate staff to projects based on experience and workload capacity.
Track staff assignments, utilization, and departmental productivity metrics.
Monitor performance trends and report key operational metrics to management.
Manage competing priorities while maintaining service delivery quality.

Risk Management & Process Improvement

Identify operational risks, performance gaps, and workflow bottlenecks.
Implement corrective actions to improve efficiency and quality.
Participate in departmental continuous improvement initiatives.

Stakeholder Collaboration

Build strong working relationships with:
- Global clinical project teams
- Operational leadership
- Internal quality teams
- Sponsor stakeholders
- Clinical operations management
Ensure smooth communication across global delivery teams.

Required Qualifications

Educational Qualification
Preferred:

Life Sciences background
Clinical / healthcare background
Hospital operations background
Laboratory sciences background

Minimum accepted:

High School Diploma or equivalent (as per official eligibility criteria)

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Associate Manager, Lab Central Monitoring

Job Description

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