Position: Analyst – Patient Oriented Programs (POP)
Job ID: REQ-10065804
Location: Hyderabad, India
Job Type: Full-time, Regular
Division: International
Functional Area: Marketing
Company: Novartis Healthcare Private Limited (IN10)
Date Posted: Oct 31, 2025
The primary responsibility is to manage Patient-Oriented Programs (POP) end-to-end, ensuring compliance with applicable processes and quality standards. Liaison with cross-functional teams is required for successful execution of POP.
Program Management
Administer end-to-end POP processes per Doing Business Ethically (DBE) policy and POP SOPs.
Coordinate with stakeholders: POP Champion, Procurement, Legal, Patient Safety, Compliance, Quality Assurance.
Obtain necessary approvals for POP conduct in a timely manner.
Manage External Service Providers (ESP) compliance checks before fieldwork initiation.
Maintain program details in POPsys database throughout program conduct.
Track all required activities: FPFC/LPLC dates, Adverse Event Reconciliation (AER), periodic reviews, closure, etc.
Maintain POP documentation in the POP repository.
Document quality issues in QI management tool, perform root cause analysis, risk assessment, and implement CAPAs.
Ensure smooth handover of activities when leaving role, on planned leave, or exiting organization.
Manage projects effectively and escalate findings timely.
Seek stakeholder feedback and implement improvements.
Compliance Activities
Comply with global and local regulations for POP activities.
Ensure ESP onboarding and compliance: SQA, EPRM, PV provisions, POP AE trainings.
Follow organizational Integrity & Compliance policies: Code of Conduct, Corporate Citizenship, Conflict of Interest, DBE.
Support internal/external audits and inspections as needed.
100% maintenance of POP and ESP KPIs.
100% documentation completeness related to POP.
Positive internal stakeholder feedback.
Education:
Minimum: Life Sciences graduate, B.Com, BA, or equivalent.
Experience:
2–5 years in pharmaceutical industry, preferably in Clinical, PV, Medical/Regulatory Affairs, or pharma compliance/commercial framework.
Good understanding of local regulatory requirements and pharmaceutical policies.
Effective communication across diverse audiences and global/local teams.
Helping patients requires innovative science and a collaborative, passionate team.
Opportunities to contribute to breakthroughs that change lives.
Inclusive work environment and diverse teams representing patients and communities.
Novartis Careers & Culture
Join Talent Network
Benefits & Rewards
Reasonable accommodations provided for individuals with disabilities.
Contact: diversityandincl.india@novartis.com with job requisition number included.
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