Manager – Program Data Support
Company: Amgen
Location: Hyderabad, Telangana, India
Job Type: Full-Time | On-Site
Experience: 5+ Years (Clinical Data Management / Clinical Data Operations)
Qualification: Bachelor’s / Master’s / Doctorate Degree in Life Sciences, Clinical Data Management, or related field
Approx Salary: ₹25 LPA – ₹40 LPA
Job Overview
Amgen is seeking a Manager – Program Data Support to lead a team responsible for supporting clinical data management operations across multiple studies and programs.
The role focuses on team leadership, resource allocation, stakeholder collaboration, and ensuring high-quality clinical data management activities throughout the clinical trial lifecycle. The manager will ensure efficient execution of startup and operational data management tasks while maintaining compliance with regulatory and quality standards.
Key Responsibilities
1. Team Management & Leadership
Recruit, onboard, and train Data Management Associates and Senior Associates.
Provide coaching, mentoring, and career development for team members.
Manage risks related to attrition, performance challenges, and skill gaps.
Foster a culture of collaboration, accountability, and continuous improvement.
2. Resource Allocation & Program Support
Work with resourcing leads to allocate team members based on skills, workload, and study requirements.
Monitor team capacity and forecast future resource demand.
Ensure associates are properly trained and prepared for study assignments.
Track allocation efficiency and adjust staffing plans when needed.
3. Clinical Data Management Operations
Oversee clinical data management activities across multiple clinical studies.
Ensure execution of startup activities, data review, cleaning, and reconciliation processes.
Maintain high-quality standards for clinical trial data accuracy and completeness.
4. Stakeholder Collaboration
Act as a point of contact for escalations related to team performance or quality issues.
Collaborate with study teams, program stakeholders, and resourcing partners.
Maintain clear communication on priorities, timelines, and deliverables.
5. Capability Development & Process Improvement
Identify gaps in skills, processes, or tools and drive targeted training initiatives.
Implement standard operating procedures, templates, and playbooks for consistent execution.
Capture lessons learned to improve efficiency and reduce operational errors.
6. Quality & Compliance
Ensure adherence to SOPs, work instructions, and quality standards.
Support audit and inspection readiness by maintaining traceable documentation.
Monitor quality metrics such as cycle time, error rates, rework, and backlog levels.
Required Skills
Technical & Functional Skills
Strong understanding of clinical trial execution and clinical data management processes
Experience with clinical data platforms and data management workflows
Proficiency in Microsoft Excel and data analysis tools
Familiarity with datasets, edit checks, discrepancy management, and reconciliation processes
Leadership & Operational Skills
Team management and performance development
Resource planning and operational prioritization
Stakeholder communication and conflict resolution
Structured problem-solving and process optimization
Preferred Experience
Experience supporting multiple clinical studies or programs simultaneously
Background in clinical data management for interventional trials
Experience with external data acquisition and database build processes
Experience managing global or remote teams across multiple time zones
Key Competencies
Clinical data management and data operations
Resource planning and team leadership
Quality assurance and regulatory compliance
Operational execution and prioritization
Cross-functional collaboration in global pharmaceutical programs
About the Company
Amgen is a global biotechnology leader focused on developing innovative medicines for serious illnesses. With more than 40 years of scientific innovation, the company continues to advance healthcare through biotechnology research, genetic science, and data-driven drug development.
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