Client Partner – Accounts Receivable (AR) Calling | Voice Process (Freshers)
Location: Mumbai, Maharashtra, India
Job Type: Full-Time | Night Shift
Experience Required: Freshers (0–1 Year preferred)
Domain: Healthcare Revenue Cycle Management | AR Calling | Voice Process
Job Overview
We are inviting fresh graduates and early-career professionals to begin their healthcare careers as Client Partners – Accounts Receivable (AR) Calling in an international voice process. This role plays a critical part in the Healthcare Revenue Cycle Management (RCM) function, focusing on outbound follow-up calls to insurance companies for pending medical claims.
Comprehensive, structured training will be provided to selected candidates, making this an ideal opportunity for freshers seeking long-term growth in medical billing, denial management, and AR operations.
Key Responsibilities
Conduct pre-call analysis and verify claim status through payer calls, IVR systems, and payer web portals
Perform outbound calls to international insurance companies to follow up on unpaid or underpaid medical claims
Maintain accurate and complete documentation in client systems to ensure audit readiness
Record post-call actions and conduct post-call analysis for claim resolution tracking
Address payer enquiries, requests, and complaints efficiently to achieve first-call resolution
Research and interpret medical records, authorization details, EOBs, and clinical documentation prior to calling
Analyze accounts receivable data, including days in A/R, denial trends, and underpayment reasons
Apply appropriate denial and follow-up codes while documenting claim statuses
Required Skills & Competencies
Excellent spoken English communication skills for international calling
Strong listening, analytical, and problem-solving abilities
Willingness to work in night shifts aligned with international time zones
Basic computer proficiency and comfort working with billing systems
Ability to learn healthcare processes and comply with defined workflows
Qualifications & Experience
Fresh graduates are encouraged to apply
0–1 year of experience in AR calling, medical billing, or denial management is an added advantage
Prior exposure to medical billing software is preferred but not mandatory
Knowledge of healthcare terminology, ICD, and CPT codes is a plus
Training on client-specific billing systems will be provided
Why Start Your Career Here?
Structured onboarding and end-to-end AR calling training
Exposure to international healthcare insurance processes
Clear career progression into Denial Management, Quality, Team Lead, or RCM Analyst roles
Opportunity to build a long-term career in the global healthcare services industry
How to Apply
Interested candidates can call directly at +91 73396 96888 or apply online through the portal.
SEO Keywords Optimized
AR Calling Jobs for Freshers, Healthcare Voice Process Jobs Mumbai, Accounts Receivable Calling India, Medical Billing Voice Process, Entry Level RCM Jobs, International AR Caller Careers
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