Sr. Lab Support Specialist
Location: Holly Springs, North Carolina, United States
Job ID: R-01329792
Job Type: Full-Time
Category: Clinical Research
Work Mode: Fully Onsite
About the Company
At Thermo Fisher Scientific, our clinical research services team plays a key role in accelerating the delivery of life-saving therapies. As part of the PPD® clinical research portfolio, we combine scientific expertise with operational excellence to develop drugs that tackle the world’s toughest health challenges.
Work Schedule
Standard Shift: Monday – Friday
Environmental Conditions
Laboratory and warehouse setting
Standing for full shift
Ability to lift up to 40 lbs. without assistance
About the Role
We are seeking an enthusiastic Senior Lab Support Specialist to join our Field Operations team in Holly Springs.
You’ll play a critical role in maintaining smooth laboratory operations, supporting scientists, and ensuring a clean, safe, and well-stocked work environment.
Key Responsibilities
Receive and process incoming shipments; scan packing slips and verify accuracy.
Collect glassware from labs and operate glasswash machines.
Handle lab waste collection and operate autoclave machines safely.
Manage customer interactions through email, phone, and in-person communication.
Collaborate with team members to propose and implement workflow improvements.
Maintain organization and safety standards by following site procedures and PPE requirements.
Monitor laboratory inventory levels, ensuring adequate stock and timely replenishment.
Support internal partners and resolve operational issues efficiently.
Perform additional duties as assigned by the Supervisor.
Qualifications
Education
High School Diploma or equivalent required
Experience
2–3 years of experience in a customer-facing, warehouse, inventory control, or retail stocking role preferred
Experience using RF handheld scanners or mobile inventory systems
Basic knowledge of Microsoft Office tools
Skills
Strong communication skills (verbal and written) with a professional and friendly tone
High level of accountability, attention to detail, and teamwork
Ability to work independently in customer environments
Physical Requirements / Work Environment
Work primarily at customer sites with possible exposure to chemical-based allergens (e.g., penicillin, tetracycline).
Must wear required PPE such as lab coats, gloves, safety glasses, and steel-toe shoes.
Regularly lift 30–40 lbs and occasionally up to 50 lbs.
Frequently use equipment such as pushcarts, pallet jacks, forklifts, and mobile cylinders (up to 100 lbs push/pull).
Prolonged standing, walking, bending, and manual handling tasks.
Work in temperature-varied environments (cold rooms, outdoor areas, etc.).
Availability for overtime when required.
Benefits
Competitive salary and comprehensive benefits package
Opportunities for professional development and career growth
Supportive, people-first culture promoting work-life balance
Empowerment to suggest and lead process improvement initiatives
Our Mission
To enable our customers to make the world healthier, cleaner, and safer.
How to Apply
Apply online at:
🔗 jobs.thermofisher.com
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