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Senior Technical Writer

6+ years
Not Disclosed
10 Aug. 7, 2024
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

About the Job

Job Role: Technical Writer

Work Model: Onsite - Work from Office

Experience: 6+ years as a Technical Writer

Notice Period: Immediate joiner or currently serving notice period of less than 30 days

Must-Have Skills:

  • AWS (certification desired)
  • Intermediate knowledge of a coding or scripting language (JavaScript or Python preferred, TypeScript strongly preferred)
  • GraphQL APIs and documentation
  • REST API documentation and Swagger/Open API spec
  • Experience with specific tools: Confluence (intermediate), Jira, SharePoint, Bitbucket or GitHub, Swagger Editor, Markdown, and PlantUML (not required but desired)

Primary Responsibilities:

  • Collaborate with technical product owners, software engineering managers, solution architects, and developers to collect requirements and create, review, revise, and maintain technical documentation.
  • Types of documentation include software, systems engineering, system operations, and testing documentation; procedural and technical documentation for technical and non-technical users.
  • Participate in planning, scheduling, and tracking documentation work to meet product release dates and deliverables.
  • Publish and maintain templates for written documentation produced by others, ensuring a consistent "look and feel."
  • Maintain a library of application documentation, cataloging it for internal and/or external use.

Key Skills:

  • Strong analytical, strategic, and creative problem-solving skills
  • Strong organizational skills
  • Strong technical aptitude with a willingness to learn, grow, and take ownership
  • Ability to keep the big documentation picture in mind to connect all the dots and fill gaps

Qualifications:

  • Bachelor’s degree in English, Communication, Software Engineering, Computer Science, or Technical Writing (Master’s preferred)
  • 5+ years as a technical writer
  • Experience working on an agile software development team across remote and globally distributed teams
  • Experience supporting multiple teams and deliverables in a fast-paced environment with multiple competing priorities
  • Experience with industry-standard tools used in software delivery, development, and documentation: wiki, issue and project tracking, diagramming, road mapping, project management, version control software, code editors and/or IDEs

Required Experience:

  • Writing/editing developer documentation, preferably working in repositories alongside developers
  • Writing/editing internal or third-party partner documentation
  • Editing/rewriting technical documentation for audiences at different technical levels
  • Experience with two or more of the following:
    • AWS (certification desired)
    • IoT or Edge documentation (Edge preferred)
    • Intermediate knowledge of a coding or scripting language (JavaScript or Python preferred, TypeScript strongly preferred)
    • GraphQL APIs and documentation
    • REST API documentation and Swagger/Open API spec
    • Experience with specific tools: Confluence (intermediate), Jira, SharePoint, Bitbucket or GitHub, Swagger Editor, Markdown, and PlantUML (not required but desired)

Additional Skills:

  • High tolerance for ambiguity – Be flexible and willing to adapt. Our team is growing and redefining structures and ways of working as we grow.
  • Willingness to learn and ability to adapt in a progressive environment.
  • Great communication skills – we’re all remote, so clear communication is necessary.
  • Detail-oriented – you’ll need to see the big picture but also sweat the small stuff.