Job Title:
Senior Patient Recruitment & Engagement Lead
Location: Home-based, United States (2 locations available)
Job Type: Full-time
Work Schedule: Standard (Mon-Fri)
Work Setting: Fully remote, occasional as-needed travel (0–20%)
Company: Thermo Fisher Scientific / PPD Clinical Research Portfolio
Role Overview:
The Senior Patient Recruitment & Engagement Lead is responsible for leading global patient recruitment and retention strategies across multiple studies. The role focuses on optimizing enrollment, enhancing patient engagement, and ensuring diversity and compliance in trial recruitment.
The position requires experience in global recruitment strategy, trial operations, functional leadership, and client management.
Key Responsibilities:
Functional Lead:
Act as a Functional Lead for recruitment and retention strategy initiatives
Communicate with Project Manager, Clinical Team Managers, and CRAs
Ensure country and region-appropriate recruitment methods are applied
Identify potential risks, develop contingency plans, and escalate issues
Serve as Subject Matter Authority for recruitment and retention topics
Track enrollment metrics, build progress reports, and provide updates
Strategy Development:
Develop and implement patient recruitment and retention strategies
Identify barriers to recruitment and retention; develop risk mitigation plans
Collaborate with clients and study teams to design strategic solutions for specific protocols/patient populations
Support proposals and bid defenses related to recruitment activities
Third-Party & Vendor Management:
Coordinate quality and performance of third-party providers
Resolve vendor issues and ensure invoice accuracy and timeliness
Manage vendor budgets in collaboration with PPD Finance
Facilitate communication between providers, clients, and internal study teams
Patient Diversity & Inclusion:
Collaborate with the Patient Population Science team to integrate Diversity Plans into recruitment strategies
Ensure client diversity requirements are implemented and monitored
Track and report patient diversity metrics throughout the study
Patient Enrollment Optimization:
Partner with Enrollment Vendor Leads to avoid task redundancy and ensure compliance
Gather feedback from study teams and clients to review vendor performance
Provide actionable feedback to the Vendor Relationship Lead
Education & Experience:
Bachelor’s degree or equivalent in relevant field
≥5 years patient recruitment management experience or equivalent combination of education, training, and experience
Experience in global recruitment strategy, trial operations, and functional leadership preferred
Skills & Competencies:
Strong client-facing and interpersonal skills
Excellent organizational and multitasking abilities
Analytical mindset with the ability to interpret data and drive decisions
Knowledge of healthcare regulations, patient privacy laws, and ethical considerations
Proficiency in project management tools and software
Ability to communicate effectively with diverse groups
Ability to perform under pressure while prioritizing multiple projects
Physical Requirements / Work Environment:
Work upright and stationary for standard office hours
Proficient with standard office equipment and technology
Ability to handle multiple projects or tasks simultaneously
Regular and consistent attendance required
Home-based US position; relocation assistance not provided
Compensation & Benefits:
Salary: $100K – $130K USD (base)
Eligible for annual variable bonus based on company, team, and/or individual performance
Benefits include healthcare and standard Thermo Fisher Scientific employee benefits
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