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Senior Manager – Quality Assurance

12-15 years
Not Disclosed
10 Nov. 21, 2025
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 Senior Manager – Quality Assurance
Location: Mumbai, India
Category: Quality
Platform: ThePharmaDaily.com Global Job Portal


Role Overview

The Senior Manager – Quality Assurance will lead GMP compliance, quality governance and operational oversight for Loan License Manufacturing (LLM) sites and Third-Party Manufacturers (TPMs). This role ensures alignment with Abbott quality standards, regulatory expectations and cross-functional business needs across India.


Key Responsibilities

Quality Oversight and Compliance

  • Lead and guide the team on GMP compliance for LLM operations in line with Abbott policies and procedures.

  • Monitor and ensure compliance of Loan License Manufacturing sites and TPMs to cGMP and Abbott standards.

  • Conduct scheduled site visits to verify quality systems, processes and documentation.

  • Ensure Pharmacopoeial compliance for all Abbott products manufactured at LLM sites.

  • Review stability data and control samples for ongoing product quality assurance.

  • Oversee timely and effective closure of Abbott Audit CAPA actions at LLMs.

  • Manage compliant investigation of market complaints, including root cause analysis, CAPA implementation and effectiveness verification.

  • Collaborate with cross-functional teams for responses to NSQs and government agencies.

  • Review and assess change controls, deviations, OOS and product failures related to Abbott-manufactured products.

  • Ensure all Quality Technical Agreements (QTAs) are established and maintained for LL and TPM sites.

Technical and Operational Quality Management

  • Review and approve technical documents for tech transfer projects at TPMs, including FLQR and analytical method transfer.

  • Oversee GSR notifications and ensure timely compliance at TPMs for all Abbott products.

  • Lead regulatory compliance initiatives impacting processes and products at partner sites.

  • Review and approve change controls and deviations for TPMs in Abbott’s systems.

  • Drive efficient communication and execution of quality projects across cross-functional teams supporting India operations.

Team Leadership and Development

  • Recruit, mentor, train and guide the TPM QA India team to build strong functional capabilities.

  • Manage stakeholders across S&OP, regulatory, labeling, commercial, MS&T and planning functions.

  • Ensure compliance to Deloitte and Abbott processes across all LL sites in collaboration with site management.

  • Build a high-performance team culture with a focus on continuous improvement and quality excellence.

Data and Documentation Management

  • Manage and maintain TPM and product-related quality databases.

  • Customize and periodically update quality SOPs and work instructions to meet regional requirements.

  • Oversee data integrity, confidentiality and regulatory documentation readiness.

Stakeholder and Cross-Functional Collaboration

  • Manage expectations with internal and external stakeholders regarding quality and regulatory requirements.

  • Support AVD projects and ensure all quality and regulatory needs are fulfilled for LL sites.

  • Provide expert guidance to cross-functional teams on GMP, regulatory compliance and product quality decisions.

  • Promote global standardization, simplification and compliance across TPM QA operations.


Supervisory Responsibilities

  • Direct Reports: 2

  • Indirect Reports: Approximately 50 contingent workers across LLM sites (SAP user management).


Position Scope and Accountability

  • Key quality contact for all Loan License products.

  • Ensure compliance with Quality Technical Agreements, Abbott policies and regulatory requirements.

  • Oversee tech transfer and FLQR for new and existing products.

  • Lead metrics review, change control management and implementation of global EQD and quality policies.

  • Provide guidance to LLMs and TPMs on investigations related to market complaints, OOS and OOT.

  • Build networks to share best practices and stay aligned with global and regional regulatory changes.


Required Qualifications

Education

  • B.Pharm, M.Pharm or Master’s degree in Science.

  • Additional qualifications considered an advantage.

Experience

  • Minimum 12 to 15 years of experience in Quality Assurance, Quality Control, QMS, R&D QA, TPM Management, Tech Transfer, Dossier Review and Due Diligence.

  • Demonstrated experience in managing TPM operations in a regulated industry.

  • Strong background in GMP, regulatory compliance and quality system implementation.

Languages

  • Proficiency in English required.

  • Additional languages are beneficial.


Ideal Candidate Profile

  • Strong analytical, organizational and decision-making capabilities.

  • Ability to influence stakeholders and lead cross-functional teams.

  • Experience managing complex quality operations in fast-paced, changing environments.

  • Proven ability to handle confidential data with discretion and accuracy.

  • Skilled in managing multiple projects and shifting priorities efficiently.

  • Strategic thinker with a clear focus on results, compliance and operational excellence.


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