Senior Manager, Learning Delivery Lead

8+ years

Not Disclosed

Hyderabad

10 Aug. 14, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Description

Working with Us

At Bristol Myers Squibb, we’re driven by a shared mission to transform patients' lives through science. Here, challenging, meaningful, and life-changing work happens every day across all departments. Whether optimizing a production line or driving breakthroughs in cell therapy, your work will make a profound impact on patients and your career. Join us to grow and thrive alongside high-achieving, diverse teams and take your career further than you ever imagined.

Bristol Myers Squibb values balance and flexibility in the workplace. We provide a wide range of competitive benefits, services, and programs to support our employees in achieving their professional and personal goals. Learn more at careers.bms.com/working-with-us.

Position Summary

As a Learning Delivery Lead, you will play a crucial role in enhancing the learning experience for our Hyderabad R&D team by identifying and addressing local learning needs. Partnering closely with Hyderabad R&D Leadership, Enterprise Learning, and R&D Learning teams, you will conduct comprehensive learning needs assessments, leverage existing content, or develop new solutions with the help of local Subject Matter Experts (SMEs). Your key responsibilities will include leading learning engagement sessions, facilitating in-person learning events, and coordinating the delivery of learning programs within the Hyderabad site. You will also guide SMEs to improve content relevance and presentation delivery, monitor program attendance and feedback, and make necessary adjustments to meet identified learning gaps.

Key Responsibilities

Collaborate with Hyderabad R&D Leadership to assess and address local learning requirements not covered by Enterprise Learning or existing R&D programs.
Work with Enterprise Learning and R&D Learning teams to leverage existing content and develop new solutions with local SMEs to fill learning gaps.
Lead engagement sessions with SMEs to gather learning requirements, content, and feedback on existing materials.
Facilitate in-person learning events focused on R&D-specific orientation, skill development, Drug Development concepts, and other foundational topics.
Coordinate and communicate the end-to-end delivery of learning programs within the Hyderabad site using standard BMS tools and communication platforms.
Utilize various methods to ensure effective learning engagement for R&D stakeholders.
Provide guidance to SMEs to enhance content focus and relevance, and improve their presentation delivery skills.
Monitor attendance and feedback, modifying learning programs as needed to address learning gaps and requirements.
Collaborate with Enterprise and R&D Learning teams to adhere to standards for learning development, administration, logistics, delivery, and measurement.
Partner with local learning vendors as necessary to support the delivery of learning programs.

Qualifications & Experience

Qualifications

Bachelor’s degree required; master’s degree is a plus.
Over 8 years of experience in coordinating, developing, and delivering adult learning experiences, preferably within a biopharmaceutical company.
Basic knowledge of R&D drug development processes.
Proven experience in planning and managing multiple complex learning projects/events simultaneously.
Strong experience in developing learner engagement and communication strategies and managing communication channels.
Expertise in facilitating learning and knowledge-sharing sessions.
Experience in engaging and managing learning vendors.

Experience

Proficient in LMS administration tools and technology.
Skilled in building and managing SharePoint sites, Teams, and other communication channels.
Strong customer experience and engagement skills.
Knowledge of learning technology and the innovation landscape.
Excellent project planning and management skills.
Detail-oriented with a focus on quality learning delivery.

Why You Should Apply

At Bristol Myers Squibb, we are passionate about making a difference in the lives of patients with serious diseases. We empower our employees to apply their individual talents and diverse perspectives within an inclusive culture. Our shared values—passion, innovation, urgency, accountability, inclusion, and integrity—help us bring out the highest potential in each of our colleagues.

We recognize the importance of balance and flexibility in our work environment. Our wide variety of competitive benefits, services, and programs provide our employees with the resources to pursue their goals, both at work and in their personal lives.

If you find a role that intrigues you but doesn’t perfectly align with your resume, we encourage you to apply anyway. You might be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

At BMS, every employee plays an integral role in achieving our inspiring vision of "Transforming patients' lives through science™." We foster an inclusive culture that promotes diversity in clinical trials and empowers employees to bring their unique perspectives to work every day.

On-site Protocol

BMS has a diverse occupancy structure, which includes site-essential, site-by-design, field-based, and remote-by-design roles. The nature and responsibilities of your role will determine your assigned occupancy type:

Site-essential roles: Require 100% onsite presence.
Site-by-design roles: May be eligible for a hybrid work model with at least 50% onsite presence.
Field-based and remote-by-design roles: May require travel to visit customers, patients, or business partners and attend meetings as directed.

BMS is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments, and ongoing support. Applicants can request reasonable accommodations/adjustments during the application process or any part of the recruitment process by contacting adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility for our complete Equal Employment Opportunity statement.

BMS prioritizes the well-being of our staff, customers, patients, and communities. We strongly recommend that all employees be fully vaccinated for COVID-19 and stay up-to-date with boosters.

BMS will consider qualified applicants with arrest and conviction records, as applicable by law.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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