Job Title: (Senior) Data Team Lead
Location: Durham, North Carolina (Home-based)
Job Type: Full-Time
Job ID: R1496394
Additional Locations:
Anaheim (CA) | Atlanta (GA) | Austin (TX) | Boston (MA) | Charleston (SC/WV) | Charlotte (NC) | Chicago (IL) | Dallas (TX) | Jacksonville (FL) | Jersey City (NJ) | Las Vegas (NV) | Miami (FL) | Myrtle Beach (SC) | New York (NY) | Norfolk (VA) | Oakland (CA) | Orlando (FL) | Philadelphia (PA) | Portland (ME/OR) | Raleigh (NC) | Richmond (VA) | San Diego (CA) | San Francisco (CA) | Tampa (FL) | Virginia Beach (VA) | North Carolina
Company: IQVIA
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
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Job Overview:
Independently manage end-to-end delivery of Data Management (DM) services for single or multi-service projects, ensuring quality deliverables on time, within budget, and to customer satisfaction. Provide leadership, expertise, and oversight across the full CDM life cycle — from planning and execution to close-out.
You will act as the primary point of contact for customers, ensuring compliance with GCPs, regulatory guidelines, SOPs, and CDM best practices.
Key Responsibilities:
Client Management
Serve as the primary point of contact for customers on data management deliverables.
Manage multiple large or global studies/programs.
Provide leadership and senior support to DTLs on complex, global projects.
Negotiate directly with customers on timelines, budgets, and resources.
Maintain strong, proactive client relationships and ensure satisfaction.
Manage issue escalation, workload projections, and continuous process improvements.
Ensure alignment with contractual obligations and open communication channels with all stakeholders.
Service Management
Oversee data management service delivery to meet timelines, budgets, and quality standards.
Conduct regular milestone and performance meetings with Data Operations teams.
Train, mentor, and develop junior team members.
Ensure appropriate resourcing for deliverables and adherence to Data Management Plans (DMPs).
Serve as escalation point for unresolved data issues.
Lead proactive quality management initiatives and root-cause analyses.
Continuously identify and implement service improvements and process efficiencies.
Act as Subject Matter Expert (SME) in a specific CDM task, technology, or therapeutic area.
Support implementation of new tools and quality systems across projects.
Financial Management & Business Development
Independently manage Statements of Work (SOWs) and project budgets.
Review financial reports and participate in monthly project reviews.
Track and manage change orders for out-of-scope activities.
Support RFP processes — including pricing review and bid defense meetings.
Manage financial tracking, revenue recognition, and invoicing for single-service DM projects.
Leadership & Process Improvement
Lead best practice or focus teams to enhance CDM processes.
Present lessons learned in CDM workshops or professional forums.
Contribute to SOP and WI development, and support new technology adoption.
Publish or present at professional conferences, as applicable.
Qualifications & Requirements:
⚠️ Please note: This role is not aligned with Analyst, Architect, Data Entry, Design, Engineering, IT, or Research positions. Applicants must meet the Data Management experience requirements below.
Education:
Bachelor’s Degree in Health, Clinical, Biological, or Mathematical Sciences (or related field) — Required
Equivalent combination of education, training, and experience may be considered.
Experience:
7+ years of direct Data Management experience, including 5+ years as a CDM project lead.
Proven experience managing multiple global trials through full DM lifecycle (≥1000 patients).
Demonstrated expertise in Data Management processes, including:
SAE reconciliation
External data vendor reconciliation
Local laboratory data management
New technology adoption
Proven ability to handle complex customer negotiations and bid defenses independently.
Skills & Knowledge:
Strong command of Medical Terminology, Pharmacology, Anatomy, and Physiology.
Comprehensive understanding of Good Clinical Practices (GCPs) and regulatory guidelines.
Deep knowledge of clinical drug development processes.
Strong project management, leadership, and problem-solving skills.
Excellent interpersonal communication and relationship-building abilities.
Ability to manage teams across global and cross-functional environments.
Compensation:
Annual Base Pay Range: $68,500 – $217,100 USD
Actual compensation may vary based on knowledge, skills, education, experience, and location.
Additional incentives may include bonuses, performance plans, and health/welfare benefits.
Equal Employment Opportunity:
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected category.
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