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Recruitment & Retention Solution Strategist (Remote/Us Based)

5+ years
Not Disclosed
10 Oct. 10, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title:

Recruitment & Retention Solution Strategist (Remote / US-Based)

Location:

USA – Remote (South Carolina-based)

Job ID:

25000162


Company Overview:

Syneos Health® is a fully integrated biopharmaceutical solutions organization dedicated to accelerating customer success by translating clinical, medical affairs, and commercial insights into measurable outcomes.

Highlights:

  • Patient- and client-centered clinical development model

  • Agile, collaborative, and innovation-driven culture

  • 29,000 employees across 110 countries

  • Inclusive Total Self culture promoting authenticity, diversity, and belonging


Job Summary:

The Recruitment & Retention Solution Strategist develops innovative, data-driven strategies for patient recruitment and retention across all phases of clinical trials. The role serves as a subject matter expert during the pre-award phase, ensuring proposed strategies are feasible, timely, and minimize site and patient burden.


Key Responsibilities:

  • Develop customized, data-driven patient recruitment and retention strategies aligned with study goals and client expectations

  • Assess study-specific factors: target patient populations, protocol complexity, site feasibility, geographic reach

  • Collaborate with internal teams and business development to craft competitive, differentiated RFP responses

  • Initiate Patient Recruitment Plans (PRPs), documenting risks and mitigation strategies

  • Partner with cross-functional experts (feasibility, operations, data science) to integrate real-world data and predictive analytics

  • Engage with clients during pre-award discussions and bid defense meetings

  • Represent Recruitment & Retention (R&R) in strategic sponsor discussions

  • Track proposal outcomes, analyze performance data, and optimize future strategies

  • Contribute to best practices, case studies, and lessons learned

  • Stay current on global regulatory requirements, cultural considerations, and evolving patient engagement methodologies


Qualifications:

  • Graduate degree preferred

  • Minimum 5 years of experience in patient recruitment and retention strategy development, clinical trial feasibility, or related areas

  • Experience designing and implementing recruitment strategies across multiple clinical trial phases

  • Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders

  • Experience managing site-level recruitment activities including patient scheduling, data collection, and site initiation

  • Strong understanding of clinical trial protocols and recruitment/retention feasibility factors

  • Experience presenting and defending strategies to sponsors or clients in bid planning or defense settings

  • Background in complex therapeutic areas (rare diseases, pediatrics, geriatrics, terminal illness)

  • Ability to manage multiple concurrent projects and stakeholders under tight deadlines

  • Skilled in evaluating recruitment and retention data to optimize strategies

  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

  • Professional organization membership related to clinical research preferred


Core Competencies:

  • Excellent leadership, communication, and analytical skills

  • Strong organizational and presentation abilities with matrix team leadership experience

  • Entrepreneurial mindset with focus on innovation, problem-solving, and measurable outcomes

  • Ability to balance financial, operational, and client priorities with integrity

  • Strategic thinker with hands-on experience executing recruitment and retention initiatives


Impact & Contribution:

  • Enhances patient access and engagement in clinical trials

  • Supports timely enrollment while minimizing burden on sites and patients

  • Collaborates with Business Development, Proposals, and Internal Account Directors to ensure strategies are feasible, competitive, and effective


Additional Information:

  • Syneos Health has supported 94% of Novel FDA Approved Drugs and 95% of EMA Authorized Products over the past 5 years

  • Involved in 200+ studies across 73,000 sites and 675,000+ trial patients

  • Job responsibilities are not exhaustive; additional duties may be assigned at the company’s discretion

  • Nothing in this description constitutes an employment contract


Summary:

The Solution Strategist role is responsible for developing innovative, data-informed patient recruitment and retention strategies. The position collaborates with internal and external stakeholders to ensure strategies are feasible, competitive, and aligned with study protocols, geographic considerations, and patient engagement approaches.