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Recruitment & Retention Solution Strategist (Remote/Us Based)

5+ years
Not Disclosed
10 Oct. 10, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title:

Recruitment & Retention Solution Strategist (Remote / US-Based)

Location:

USA – Remote (Kentucky-based)

Job ID:

25000162


Company Overview:

Syneos Health® is a fully integrated biopharmaceutical solutions organization dedicated to accelerating customer success by translating clinical, medical affairs, and commercial insights into actionable outcomes.

Highlights:

  • Patient- and client-focused clinical development model

  • Collaborative and innovative culture

  • 29,000 employees across 110 countries

  • Inclusive Total Self culture promoting authenticity, diversity, and belonging


Role Summary:

The Recruitment & Retention Solution Strategist develops data-driven strategies to optimize patient recruitment and retention across all phases of clinical trials. Acting as a subject matter expert during the pre-award phase, the role ensures strategies are feasible, timely, and minimize site and patient burden.


Key Responsibilities:

  • Design customized, data-driven patient recruitment and retention strategies aligned with study goals

  • Assess factors including target patient populations, protocol complexity, site feasibility, and geographic reach

  • Collaborate with internal teams and business development to prepare competitive RFP responses

  • Initiate Patient Recruitment Plans (PRPs) and document risks with mitigation strategies

  • Partner with feasibility, operational, and data science teams to integrate real-world data and predictive analytics

  • Present and defend strategies to clients during pre-award discussions and bid defense meetings

  • Represent Recruitment & Retention (R&R) function in sponsor discussions

  • Track proposal outcomes, analyze performance data, and refine future strategies

  • Contribute to best practices, case studies, and lessons learned

  • Stay updated on regulatory requirements, cultural considerations, and evolving patient engagement practices


Qualifications:

  • Graduate degree preferred

  • Minimum 5 years of experience in patient recruitment, retention strategy development, clinical trial feasibility, or related areas

  • Experience designing and implementing recruitment strategies across multiple trial phases

  • Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders

  • Experience managing site-level recruitment activities including patient scheduling, data collection, and site initiation

  • Strong understanding of clinical trial protocols and recruitment feasibility factors

  • Experience presenting and defending strategies to sponsors or clients

  • Background in complex therapeutic areas (rare diseases, pediatrics, geriatrics, terminal illness)

  • Ability to manage multiple projects and stakeholders under tight deadlines

  • Skilled in evaluating recruitment and retention data to optimize strategies

  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

  • Professional organization membership related to clinical research preferred


Core Competencies:

  • Leadership, communication, and analytical skills

  • Strong organizational and presentation abilities with matrix team leadership experience

  • Entrepreneurial mindset focused on innovation, problem-solving, and measurable outcomes

  • Ability to balance financial, operational, and client priorities with integrity

  • Strategic thinker with hands-on experience executing recruitment and retention initiatives


Impact & Contribution:

  • Enhances patient access and engagement in clinical trials

  • Supports timely enrollment while minimizing site and patient burden

  • Collaborates with Business Development, Proposals, and Internal Account Directors to ensure strategies are competitive and effective


Additional Information:

  • Syneos Health has supported 94% of Novel FDA Approved Drugs and 95% of EMA Authorized Products over the past 5 years

  • Involved in 200+ studies across 73,000 sites and 675,000+ trial patients

  • Job responsibilities are not exhaustive; additional duties may be assigned at company discretion

  • Nothing in this description constitutes an employment contract


Summary:

The Solution Strategist develops innovative, data-informed patient recruitment and retention strategies, collaborating with internal and external stakeholders to ensure strategies are feasible, competitive, and aligned with study protocols, geographic considerations, and patient engagement methodologies.