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Pharmacovigilance Vendor Governance Principal Specialist

Novo Nordisk
8+ years
INR 28 LPA – 35 LPA
Bangalore, India
1 June 19, 2026
Job Description
Job Type: Hybrid Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: ICH guidelines, ICSR Case Processing, Labelling Assessment, MedDRA Coding, mRS and EQ-5D-5L, Triage of ICSRs, WHO DD Coding

Pharmacovigilance Vendor Governance Principal Specialist

Department: Regulatory Affairs & Safety Pharmacovigilance
Team: PV Quality & Compliance Monitoring, Global Patient Safety (GPS)
Location: Bangalore, Karnataka, India
Employment Type: Full-Time
Work Mode: Hybrid / On-Site

Role Summary

The Pharmacovigilance Vendor Governance Principal Specialist is responsible for establishing, implementing, and continuously improving the global Pharmacovigilance (PV) Vendor Governance Framework to ensure external vendors consistently meet quality, compliance, performance, and regulatory expectations.

This role serves as a strategic partner within Global Patient Safety (GPS), overseeing vendor performance, compliance monitoring, risk management, audit readiness, and governance activities across a complex global network of Contract Research Organizations (CROs) and external service providers. The position requires deep expertise in pharmacovigilance regulations, vendor governance, quality systems, stakeholder management, and regulatory inspection readiness.

Key Responsibilities

PV Vendor Governance & Oversight

  • Design, implement, and maintain the Global Pharmacovigilance Vendor Governance Framework.

  • Establish governance processes for:

    • Vendor Oversight

    • Risk-Based Monitoring

    • Vendor Criticality Assessments

    • Performance Management

    • Compliance Monitoring

  • Ensure vendor activities align with Global Patient Safety (GPS) standards and regulatory requirements.

  • Drive consistency and standardization across vendor governance processes globally.

Vendor Performance & Relationship Management

  • Oversee the performance and operational health of assigned PV vendors.

  • Monitor vendor delivery against:

    • Timelines

    • Budget Commitments

    • Quality Standards

    • Service Level Agreements (SLAs)

    • Key Performance Indicators (KPIs)

  • Act as the primary escalation point for relationship-level vendor issues.

  • Develop and maintain strong partnerships with external vendors and CROs.

  • Lead resolution of vendor performance concerns and compliance issues.

Vendor Lifecycle Management

  • Manage vendor lifecycle activities including:

    • Vendor Onboarding

    • Integration into GPS Operating Models

    • Vendor Transition Activities

    • System & Process Changes

    • Vendor Offboarding

  • Ensure governance requirements are incorporated throughout the vendor lifecycle.

  • Support strategic vendor selection and integration initiatives.

Compliance Monitoring & Quality Management

  • Conduct routine vendor compliance reviews and assessments.

  • Perform:

    • KPI Monitoring

    • Trend Analysis

    • Risk Assessments

    • Compliance Evaluations

  • Monitor adherence to:

    • Pharmacovigilance Regulations

    • GxP Requirements

    • Internal Quality Standards

    • Vendor Agreements

  • Ensure corrective and preventive actions (CAPAs) are implemented and tracked to completion.

  • Drive continuous improvement initiatives to strengthen vendor compliance performance.

Audit & Inspection Readiness

  • Ensure ongoing inspection and audit readiness across vendor governance activities.

  • Participate in:

    • Regulatory Authority Inspections

    • Internal Audits

    • Vendor Audits

    • Quality Reviews

  • Support responses to audit observations and regulatory findings.

  • Ensure compliance risks are proactively identified and mitigated.

Governance Meetings & Executive Reporting

  • Facilitate governance meetings with vendors and internal stakeholders.

  • Prepare:

    • Governance Reports

    • Executive Dashboards

    • Leadership Presentations

    • Compliance Review Materials

  • Present performance insights and recommendations to senior leadership and governance committees.

  • Support decision-making through data-driven analysis and reporting.

Risk Management & Continuous Improvement

  • Identify emerging risks and compliance trends across vendor operations.

  • Detect early warning signals through:

    • Vendor Performance Metrics

    • GPS Data Sources

    • Affiliate Feedback

    • Industry Benchmarks

  • Develop proactive mitigation strategies.

  • Drive operational excellence and continuous improvement initiatives.

  • Promote innovation in vendor governance and compliance monitoring processes.

Cross-Functional Collaboration

  • Collaborate with:

    • Global Patient Safety (GPS)

    • Regulatory Affairs

    • Quality Assurance

    • Clinical Development Teams

    • Novo Nordisk Affiliates

    • External Vendors and CROs

  • Harmonize PV vendor compliance processes across global regions.

  • Ensure alignment between vendor governance activities and organizational objectives.

  • Influence stakeholders across functions, cultures, and geographies.

Required Qualifications

Education

  • Bachelor's Degree in:

    • Life Sciences

    • Pharmacy

    • Biotechnology

    • Medical Sciences

    • Business Administration

    • Related Discipline

Experience

  • Minimum 8+ years of relevant experience in:

    • Pharmacovigilance Operations

    • Drug Safety

    • PV Quality & Compliance

    • Vendor Governance

    • Vendor Management

  • Experience working with:

    • CROs

    • Pharmacovigilance Service Providers

    • External Vendors

  • Experience supporting global pharmacovigilance systems and compliance programs.

  • Experience participating in health authority inspections and audits is highly preferred.