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Pharmacovigilance Services New Associate

Accenture
0-2 years
Not Disclosed
Chennai, India
9 May 26, 2026
Job Description
Job Type: Full Time Hybrid Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, mRS and EQ-5D-5L., Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title

Pharmacovigilance Services – New Associate

Location

Chennai, India

Employment Type

Full-time

Experience Required

0–1 year (Entry level)

Company

Accenture


Role Overview

The Pharmacovigilance New Associate works in Pharmacovigilance Operations supporting end-to-end adverse event case processing (ICSRs), including data entry, coding, evaluation, submission, and reconciliation in global safety databases, ensuring compliance with regulatory timelines and client SOPs.


Key Responsibilities

1. Case Intake & Triage

  • Prioritize and process incoming safety cases (emails, intake systems, portals)

  • Perform case validity checks and triage

  • Identify duplicate cases and ensure correct workflow assignment


2. ICSR Case Processing

  • Create and process Individual Case Safety Reports (ICSRs)

  • Perform end-to-end case processing in global safety databases

  • Handle AE, SAE, and SUSAR case workflows

  • Review source documents for case validity


3. Medical Coding & Evaluation

  • Perform MedDRA coding for adverse events

  • Code suspect drugs using WHO Drug Dictionary (WHODD)

  • Assess seriousness and causality (with medical reviewer support when needed)

  • Draft case narratives and medical comments


4. Data Collection & Follow-up

  • Request missing safety information from reporters

  • Perform case follow-ups via email or phone

  • Validate and correct case data as required

  • Ensure completeness and accuracy of safety information


5. Regulatory Submission & Compliance

  • Submit cases in global safety databases

  • Support E2B submissions and regulatory reporting

  • Ensure compliance with client SOPs and global regulatory requirements

  • Assist in audits, inspections, and documentation archiving


6. Reconciliation & Quality Control

  • Perform mailbox tracking and reconciliation activities

  • Validate consistency of case data

  • Resolve pending actions and ensure case closure

  • Support quality metrics and compliance standards


7. Cross-Functional Support

  • Coordinate with internal teams and clients

  • Escalate issues to team leads when required

  • Participate in training and multi-role assignments based on business needs


Required Qualifications

Education

  • Bachelor of Pharmacy (B.Pharm)

  • OR BSc Nursing


Skills Required

Technical Skills

  • Pharmacovigilance case processing (ICSRs)

  • MedDRA coding and WHODD coding

  • Knowledge of AE/SAE/SUSAR workflows

  • Familiarity with safety databases

  • Understanding of regulatory guidelines and SOPs


Communication Skills

  • Strong English (reading, writing, speaking, listening)

  • Medical writing and narrative drafting ability

  • Clear communication with internal teams and reporters


Behavioral Skills

  • Strong attention to detail

  • Ability to work under strict timelines (TAT/KPI-driven environment)

  • Process-oriented mindset

  • Ability to learn quickly and adapt

  • Team collaboration and accountability

  • Willingness to work in rotational shifts


Core Function

This role ensures accurate and compliant processing of global pharmacovigilance safety cases (ICSRs), supporting regulatory reporting and patient safety monitoring.


About the Company

Accenture is a global professional services company delivering technology, consulting, and operations services, including large-scale pharmacovigilance operations for global life sciences clients.