Job Title: Pharmacovigilance Services Associate Manager
Company: Accenture
Location: Bengaluru
Job Type: Full-Time
Experience Required: 10–14 Years
Qualification: MBA / M.Pharm
About the Role
Accenture is hiring a Pharmacovigilance Services Associate Manager to lead pharmacovigilance operations, project governance, MIS reporting, compliance monitoring, resource planning, and client management activities. The role requires strong leadership capabilities, operational oversight, regulatory compliance expertise, and stakeholder management experience within global drug safety programs.
Key Responsibilities
Pharmacovigilance Operations Management
Oversee end-to-end pharmacovigilance and drug safety surveillance activities.
Ensure smooth execution of ICSR processing, case management, submissions, and follow-up activities.
Monitor project deliverables and ensure adherence to client requirements.
Project & Resource Management
Forecast workload and support resource planning activities.
Manage service delivery timelines and project milestones.
Define and maintain project management standards, methodologies, and operational processes.
Ensure optimal resource utilization across projects.
MIS Reporting & Analytics
Prepare daily, weekly, monthly, and annual operational reports.
Develop dashboards and performance monitoring tools.
Analyze operational metrics and identify improvement opportunities.
Present project performance updates to management and clients.
Quality & Compliance
Ensure compliance with SOPs, regulatory requirements, SLAs, KPIs, and quality standards.
Support audits, inspections, CAPA management, and quality improvement initiatives.
Monitor project outcomes through statistical analysis and trend evaluation.
Implement preventive and corrective actions where necessary.
Client & Stakeholder Management
Act as a key point of contact for clients and internal stakeholders.
Provide regular updates on project performance and operational metrics.
Manage escalations and ensure timely issue resolution.
Build strong client relationships and maintain service excellence.
Team Leadership
Lead, mentor, and develop medium-sized pharmacovigilance and MIS teams.
Drive employee engagement, productivity, and performance improvement initiatives.
Support training, knowledge sharing, and continuous learning programs.
Foster a culture of operational excellence and compliance.
Required Skills
Pharmacovigilance Operations Management
Drug Safety Surveillance
ICSR Lifecycle Management
Team Leadership & People Management
Resource Planning
MIS Reporting & Dashboard Development
Quality Management Systems
Regulatory Compliance
Client Relationship Management
Project Management
Risk Assessment & Escalation Management
Data Analytics & Performance Monitoring
Preferred Qualifications
Experience in global pharmacovigilance operations within CRO, BPO, or pharmaceutical organizations.
Strong understanding of FDA, EMA, MHRA, ICH, and GVP guidelines.
Experience with safety databases such as Argus Safety, ArisG, or PV-Works.
Knowledge of audit readiness, CAPA management, and compliance frameworks.
Exposure to business intelligence and reporting tools.
Uttar Pradesh :
Agra | Gajraula | Gautam buddha Nagar | Ghaziabad | Gorakhpur | Greater Noida | Jhansi | kanpur | Lucknow | Mathura | Noida | Park City | Prayagraj | Satyamev | Varanasi |Gujarat :
Ahmedabad | Ankleshwar | Baroda | Bharuch | Gandhinagar | Gujarat | Halol | Jhagadia | Mehsana | surat | Tarasadi | Vadodara | Vapi |Maharashtra :
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amritsar | Bathinda | Bela | Chandigarh | ludhiana | Moga | Mohali | Patiala | Phagwara | Punjab | Rajpura |Andra Pradesh :
Anakapali | Anantapur | Bhimavaram | Chittoor | Guntur | Gurgaon | Kakinada | Mangalagiri | Nellore | Pydibimavaram | Tirupathi | Vijayawada | Visakhapatnam |Tamil Nadu :
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Ranchi |Sikkim :
Rangpo |India :
Remote, India | Siliguri |Illinois :
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