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Patient Advisor

2+ years
Not Disclosed
10 Sept. 27, 2024
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

About the Job

Founded in 2016, MediGence is a leading healthcare technology company in the medical travel industry, offering patients worldwide a seamless platform for all their medical needs— from searching and comparing to booking and reviewing services.

At MediGence, we are dedicated to enhancing the patient experience when seeking medical treatment abroad by leveraging cutting-edge tools and technology. Our customer-centric approach has led to the development of a robust telemedicine platform, enabling millions to access licensed doctors across multiple specialties through on-demand and scheduled visits.

We are currently looking to fill several urgent openings in our English-speaking patient counseling team to assist patients globally.

Role Overview:

This Patient Consulting role focuses on providing clinical assistance to patients around the world and helping them find the best healthcare providers for their medical needs. A solid understanding of human body anatomy is essential for success in this position.

Key Responsibilities:

  • Manage patient cases end-to-end to ensure a delightful experience.
  • Communicate effectively in English, both in writing and verbally.

Eligibility Criteria:

  • Academic background in healthcare is required.
  • A minimum of 2 years of experience in the medical travel industry in a similar role.

Job Location: Noida

Please note: Only candidates who meet the eligibility criteria will receive a response.