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Ous Dir Business Analysis & Info

10-15 years
Not Disclosed
10 Nov. 19, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Director, Business Analysis & Intelligence (BAI) – oUS Operations

Location: India, Hyderabad
Work Type: On-Site
Job ID: R-221591
Date Posted: November 12, 2025
Category: Clinical / Business Analytics

Overview

This senior leadership role is responsible for directing Business Analysis and Intelligence (BAI) operations for Amgen’s outside-US (oUS) affiliates. The position ensures the seamless execution of analytics, reporting, and field excellence functions while driving strategic transformation across teams in India and supported global markets.

Key Accountabilities

  • Lead strategic discussions among Amgen India, oUS BAI, and supported global affiliates to strengthen process improvement, standardization, and operational optimization.

  • Manage BAI, Field Excellence (FE), and support teams, overseeing staff selection, development, and integration.

  • Ensure smooth execution of Amgen India’s BAI and FE processes, maintaining operational efficiency and compliance with global standards.

  • Oversee the development of advanced analytics solutions aligned with organizational goals and emerging industry best practices.

  • Build and implement enterprise analytics strategies, including operating models, governance, technical capabilities, and data-driven culture.

  • Define and execute the field excellence agenda in line with business requirements.

  • Ensure efficient customer engagement excellence operations, including CRM administration and stakeholder query management.

  • Embed Amgen India BAI within the global operating model by promoting agile processes and rapid insight generation.

Responsibilities

  • Facilitate strategic discussions on resource allocation, standardization, and optimization of all BAI and FE processes.

  • Serve as the primary liaison between oUS BAI teams and Amgen India BAI operations to ensure continuous high-quality delivery.

  • Provide oversight for all India-based BAI and FE services supporting oUS BAI.

  • Lead multiple teams of data specialists, analysts, and field excellence experts to strengthen analytics, reporting, and operational tools.

  • Manage 2–8 direct reports and develop high-performing teams delivering insights for diverse global business stakeholders.

  • Act as a senior advisor to leadership on the use of analytics, cloud technologies, and data-driven decision-making.

  • Maintain strong relationships with Amgen Commercial Data & Analytics (CD&A) teams and contribute to analytics strategy development.

  • Partner with functional leads and external partners to demonstrate the value of analytics, guide project lifecycle processes, and support deployment of advanced data platforms.

  • Collaborate with commercial and cross-functional teams to ensure alignment, progress communication, and shared knowledge across BAI operations.

Experience Required

  • Minimum 12–15 years of experience in Business Analysis, Commercial Analytics, Field Excellence, Data Strategy, or related functions within pharmaceuticals or life sciences.

  • Proven leadership experience managing multi-functional analytics teams.

  • Strong expertise in analytics platforms, cloud technologies, CRM systems, and advanced data tools.

  • Experience collaborating with global stakeholders and leading enterprise-level transformation initiatives.

  • Demonstrated ability to define strategic analytics roadmaps and deliver measurable business impact.

How to Apply

Interested candidates can submit their application through the official portal.