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Manager, Tmf Operations

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ICON
2+ years
Not Disclosed
Chennai, India
10 May 8, 2026
Job Description
Job Type: Full Time Hybrid Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, mRS and EQ-5D-5L., Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Manager, TMF Operations (Trial Master File Operations)

Location: Chennai, India
Job Type: Full-time
Work Model: Office with Flex
Organization: ICON plc
Job ID: JR143093


About the Organization

ICON plc is a global clinical research organization specializing in healthcare intelligence and clinical trial services. The company supports pharmaceutical and biotech clients in managing end-to-end clinical development with a strong focus on compliance, data integrity, and regulatory readiness.


Role Overview

The Manager, TMF Operations is responsible for overseeing the Trial Master File (TMF) management function across clinical studies.

The role ensures that all essential clinical trial documentation is accurate, complete, inspection-ready, and compliant with global regulatory standards (GCP/ICH).

It also includes leadership of a TMF operations team and cross-functional coordination with clinical, regulatory, and quality teams.


Key Responsibilities

1. TMF Management & Oversight

  • Lead TMF Operations team across multiple clinical studies

  • Ensure accurate collection, filing, and maintenance of TMF documents

  • Maintain TMF completeness throughout the clinical trial lifecycle

  • Ensure audit-ready and inspection-ready TMF at all times


2. Compliance & Quality Assurance

  • Ensure adherence to:

    • Good Clinical Practice (GCP)

    • ICH guidelines

    • Global regulatory requirements

  • Monitor TMF quality metrics and address gaps

  • Drive continuous improvement in documentation quality and compliance


3. Cross-Functional Collaboration

  • Work with:

    • Clinical Operations

    • Regulatory Affairs

    • Quality Assurance teams

  • Ensure alignment of TMF documentation with study requirements

  • Support internal and external audits and inspections


4. Process Development & Optimization

  • Develop and implement TMF strategies, SOPs, and workflows

  • Improve efficiency of TMF processes across studies

  • Standardize document management practices


5. Leadership & Team Management

  • Lead, train, and mentor TMF operations staff

  • Build a high-performance, compliance-focused team culture

  • Conduct performance management and skill development


Required Qualifications

Education

  • Bachelor’s degree in Life Sciences, Clinical Research, or related field

  • Advanced qualifications in clinical operations or document management are a plus


Experience

  • Strong experience in TMF management or clinical operations

  • Experience in pharmaceutical, biotech, or CRO environment

  • Proven leadership experience in regulated clinical environments


Technical Skills

  • Electronic TMF (eTMF) systems

  • Document management tools

  • Knowledge of clinical trial documentation processes


Regulatory Knowledge

  • Strong understanding of:

    • GCP (Good Clinical Practice)

    • ICH guidelines

    • Global clinical trial documentation standards


Soft Skills

  • Strong leadership and people management skills

  • Excellent organizational and multitasking abilities

  • Strong communication and stakeholder management

  • Detail-oriented with high compliance focus


Core Competencies

  • Clinical trial documentation management

  • Regulatory compliance and inspection readiness

  • Team leadership and development

  • Quality assurance

  • Cross-functional coordination


Equal Opportunity Statement

ICON plc is committed to diversity, equity, and inclusion. All qualified candidates are considered without discrimination based on race, gender, disability, or other protected characteristics.