Manager – Content Quality Strategy
📍 Location: Bengaluru, India
🏢 Category: Regulatory
🆔 Job ID: 428754
📅 Posted Date: October 16, 2025
Business Introduction
GSK aims to positively impact the health of 2.5 billion people by the end of the decade.
Focused on discovering and delivering vaccines and medicines, leveraging immune system understanding and cutting-edge technology.
Culture: ambitious for patients, accountable for impact, and committed to doing the right thing.
Mission: Unite science, technology, and talent to get ahead of disease together.
Job Purpose
The Manager – Content Quality Strategy drives scientific content integrity, process excellence, and capability enhancement within the Medical Writing organization. The role establishes strategic quality frameworks, optimizes workflows, and leads capability-building initiatives to ensure deliverables meet global standards of accuracy, compliance, and scientific credibility.
Key Responsibilities
Strategic Quality Leadership
Implement content QC strategy across the clinical documentation portfolio.
Embed quality-by-design mindset to ensure first-time-right delivery of documents.
Align QC governance and workflows with global SOPs, GPP, and ICH E3/E6 standards.
Process and Workflow Optimization
Evaluate current processes to identify efficiency gaps.
Design and implement standardized QC workflows, checklists, and templates.
Implement tools, dashboards, and automation solutions to enhance content delivery.
Capability Building
Develop and lead training programs focused on content QC, lean authoring standards, and compliance.
Create a capability framework for consistent performance and quality.
Lead audits and quality monitoring; propose RCA and CAPA actions as needed.
Stakeholder & Project Management
Collaborate with global medical writing leads, asset leads, and cross-functional stakeholders.
Manage capacity planning, resource allocation, and workload forecasting for FTEs and FSPs.
Monitor metrics and quality KPIs.
Innovation & Strategic Contribution
Drive process innovations to enhance content quality strategy.
Act as a change agent for continuous improvement within the global Medical Writing organization.
Education Requirements
Master’s degree or higher in Life Sciences, Pharmacy, or Biomedical Sciences.
Job Related Experience
10+ years in Medical Writing and QC in pharmaceutical or CRO environments.
3–5 years in process, quality, or technical leadership roles.
Proven expertise in clinical documents: CSR, IB, protocols, ICFs, RMPs, regulatory submissions.
Strong understanding of regulatory guidelines: ICH E3/E6, GPP, EMA, FDA.
Excellent communication, strategic thinking, and stakeholder management skills.
Knowledge of emerging technologies and industry trends to drive innovation.
Why GSK?
Unites science, technology, and talent to advance disease prevention and treatment.
Culture: ambitious for patients, accountable for impact, doing the right thing.
Therapeutic areas: respiratory, immunology & inflammation, oncology, HIV, infectious diseases.
Inclusion & Accessibility
GSK encourages candidates to request accommodations during recruitment.
Contact: IN.recruitment-adjustments@gsk.com
Employment Agency & Legal Notices
GSK does not accept unsolicited agency referrals without prior written authorization.
Beware of fraudulent job postings or emails requesting payment; GSK does not charge fees.
Verify suspicious communications via askus@gsk.com.
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