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Manager Content Quality Strategy

Gsk Plc
GSK plc
10+ years
Not Disclosed
10 Oct. 19, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Manager – Content Quality Strategy

📍 Location: Bengaluru, India
🏢 Category: Regulatory
🆔 Job ID: 428754
📅 Posted Date: October 16, 2025


Business Introduction

  • GSK aims to positively impact the health of 2.5 billion people by the end of the decade.

  • Focused on discovering and delivering vaccines and medicines, leveraging immune system understanding and cutting-edge technology.

  • Culture: ambitious for patients, accountable for impact, and committed to doing the right thing.

  • Mission: Unite science, technology, and talent to get ahead of disease together.


Job Purpose

The Manager – Content Quality Strategy drives scientific content integrity, process excellence, and capability enhancement within the Medical Writing organization. The role establishes strategic quality frameworks, optimizes workflows, and leads capability-building initiatives to ensure deliverables meet global standards of accuracy, compliance, and scientific credibility.


Key Responsibilities

Strategic Quality Leadership

  • Implement content QC strategy across the clinical documentation portfolio.

  • Embed quality-by-design mindset to ensure first-time-right delivery of documents.

  • Align QC governance and workflows with global SOPs, GPP, and ICH E3/E6 standards.

Process and Workflow Optimization

  • Evaluate current processes to identify efficiency gaps.

  • Design and implement standardized QC workflows, checklists, and templates.

  • Implement tools, dashboards, and automation solutions to enhance content delivery.

Capability Building

  • Develop and lead training programs focused on content QC, lean authoring standards, and compliance.

  • Create a capability framework for consistent performance and quality.

  • Lead audits and quality monitoring; propose RCA and CAPA actions as needed.

Stakeholder & Project Management

  • Collaborate with global medical writing leads, asset leads, and cross-functional stakeholders.

  • Manage capacity planning, resource allocation, and workload forecasting for FTEs and FSPs.

  • Monitor metrics and quality KPIs.

Innovation & Strategic Contribution

  • Drive process innovations to enhance content quality strategy.

  • Act as a change agent for continuous improvement within the global Medical Writing organization.


Education Requirements

  • Master’s degree or higher in Life Sciences, Pharmacy, or Biomedical Sciences.


Job Related Experience

  • 10+ years in Medical Writing and QC in pharmaceutical or CRO environments.

  • 3–5 years in process, quality, or technical leadership roles.

  • Proven expertise in clinical documents: CSR, IB, protocols, ICFs, RMPs, regulatory submissions.

  • Strong understanding of regulatory guidelines: ICH E3/E6, GPP, EMA, FDA.

  • Excellent communication, strategic thinking, and stakeholder management skills.

  • Knowledge of emerging technologies and industry trends to drive innovation.


Why GSK?

  • Unites science, technology, and talent to advance disease prevention and treatment.

  • Culture: ambitious for patients, accountable for impact, doing the right thing.

  • Therapeutic areas: respiratory, immunology & inflammation, oncology, HIV, infectious diseases.


Inclusion & Accessibility

  • GSK encourages candidates to request accommodations during recruitment.

  • Contact: IN.recruitment-adjustments@gsk.com


Employment Agency & Legal Notices

  • GSK does not accept unsolicited agency referrals without prior written authorization.

  • Beware of fraudulent job postings or emails requesting payment; GSK does not charge fees.

  • Verify suspicious communications via askus@gsk.com.